Keystone Cougar High Country problems & recalls

Problem: Keystone rv company (keystone) is recalling certain model year 2013-2014 recreational trailers equipped with dometic 9100 power awnings or weather pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between february 13, 2013, through april 9, 2013. if the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. a damaged motor may lead to an unfurling of the awning.

Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. the recall began on may 7, 2013. owners may contact keystone at 1-866-425-4369. keystone's campaign recall number is 13-193.

Problem: Keystone is recalling certain model year 2011-2012 cougar high country travel trailers produced from november 3, 2010, through may 26, 2011, for having 4400 pound axles installed instead of 5200 pound axles. if a vehicle is loaded to the maximum stated gvwr of 10,000 pounds, the 4400 pound axle will be overloaded.

Risk: Overloading the axle could lead to an increase risk of axle failure, property damage and/or vehicle crash.

Fix: Dealers will replace the axles with the correct ones free of charge. the safety recall began on july 7, 2011. owners may contact keystone customer service at 1-866-425-4369.

Problem: Keystone rv is recalling certain model year 2010 and 2011 cougar high country fifth wheels manufactured from april 15 through may 3, 2010. the rear bedroom is missing an egress window.

Risk: In the event an emergency evacuation is necessary, not having the egress window will increase the risk of personal injury.

Fix: Keystone rv will notify owners and the currently installed window will be replaced with an egress window free of charge. the safety recall is expected to begin during july 2010. owners may contact keystone at 1-866-425-4369.

Problem: Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Fix: Keystone is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of