Keystone Energy problems & recalls
NHTSA records for 2008–2015: 5 recall campaigns and 0 owner complaints. Pick a model year.
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Recent recalls
Equipment #17V755000 · 2017 · 1,205,997 units
Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1
Equipment #13V155000 · 2013 · 6,561 units
Problem: Keystone rv company (keystone) is recalling certain model year 2013-2014 recreational trailers equipped with dometic 9100 power awnings or weather pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between february 13, 2013, through april 9, 2013. if the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. a damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. the recall began on may 7, 2013. owners may contact keystone at 1-866-425-4369. keystone's campaign recall number is 13-193.
Wheels #10V597000 · 2010 · 2,338 units
Problem: Keystone is recalling certain model year 2011 travel trailers equipped with 15" x 6" white spoke or modular design steel wheels with a six hole bolt pattern. some of the wheels may have inadequate weld penetration between the outer ring and the center plate due to improper plate alignment.
Risk: There could be a potential wheel failure and wheel loss increasing the risk of a crash, or personal injury.
Fix: Keystone will replace the wheels free of charge. the safety recall began on december 15, 2010. owners may contact keystone at 1-866-425-4369.
Equipment #10V478000 · 2010 · 5,459 units
Problem: Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line.
Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
Fix: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. the safety recall began on october 27, 2010. owner may contact keystone customer service at 1-866-425-4369.
Suspension #07V518000 · 2007 · 62 units
Problem: Certain travel trailers may have been manufactured with the incorrect hanger and shackle bolt torqueon the axle suspension.
Risk: If the bolts do not have the proper torque applied, they could come off the vehicle while driving causing poor vehicle handling increasing the risk of a crash.
Fix: Dealers will verify the shackle bolts have the correct torque and re-tighten if necessary. all vehicles are still at dealers. no trailers have been sold to customers. the recall began on october 18, 2007.
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