Keystone Hideout problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2026 springdale and hideout travel trailers. the pivot brackets on the bunk bed may bend or break.

Risk: Bent or broken brackets may allow the bunk bed to fall, increasing the risk of injury.

Fix: Dealers will replace the brackets, free of charge. owner notification letters were mailed september 5, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-472.

Problem: Keystone rv company (keystone) is recalling certain 2024-2025 voltage 4135, 4225, fuzion, 2025 springdale 266deck, retreat 391fsrl, 39fsrl, residence 401flft, 401fsrl, 40flft, 40fsrl, hideout 26patio, and 2024 raptor travel trailers, equipped with a removable step assembly. the clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Risk: Steps that detach while in use increase the risk of injury.

Fix: Dealers will install a new bracket and hardware, free of charge. owner notification letters are expected to be mailed july 7, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-468.

Problem: Keystone rv company (keystone) is recalling certain 2024 springdale 245ml, hideout 24l0f, aspen trail 260thloft, 360thloft, and colorado 360thloft travel trailers. the metal sidewall may be incorrectly attached and come loose during transit.

Risk: Loose sidewalls that detach during transit can create a road hazard, increasing the risk of injury or crash.

Fix: Dealers will install additional support, free of charge. owner notification letters were mailed august 15, 2024. owners may contact keystone customer service at 1-574-535-2100. keystone's number for this recall is 24-456.

Problem: Keystone rv company (keystone) is recalling certain 2024 hideout 175bh, 177rd, 178rb, 179rb, 181bh, and 2024 springdale 1700fq, 1760 fq, 1800bh, 1810bh, 1860ss, 2010bh travel trailers. the propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.

Risk: A detached propane cylinder can become a road hazard, increasing the risk of a crash.

Fix: Dealers will replace the holder, free of charge. owner notification letters were mailed march 11, 2024. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 24-451.

Problem: Keystone rv company (keystone) is recalling certain 2022 dutchmen aspen trail, coleman, colorado, voltage, yukon, keystone carbon, cougar, hideout, montana, outback, passport, raptor, retreat, springdale, sprinter and 2022-2023 keystone bullet travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will repair or replace the awning fabric, free of charge. owner notification letters were mailed september 16, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-434.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2019-2021 dutchmen aspen trail, coleman, keystone cougar, bullet, passport, hideout, springdale, sprinter, 2019 keystone impact, fuzion, residence, retreat, summerland, and dutchmen kodiak recreational vehicles, equipped with winntec model 6020 two-stage propane regulators. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters mailed february 25, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-414.

Problem: Keystone rv company (keystone) is recalling certain 2019 keystone bullet, sprinter, and 2020 keystone hideout vehicles equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owners were notified of the defect on august 4, 2021. a final owner letter was mailed january 12, 2022. owners may contact keystone customer service at 1-866-425-4369.

Problem: Keystone rv company (keystone) is recalling certain 2020 hideout 290lhs recreational trailers. these vehicles were incorrectly built with 3500 pound axles and st205/75r14d tires and rims rather than the 4400 pound axles and st225/75r15d tires and rims as specified on the federal identification tag.

Risk: The incorrect axle, tires and rims can result in the operator overloading the trailer, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, st225/75r15d tires and matching rims, free of charge. the recall began october 16, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-388.

Problem: Keystone rv company (keystone) is recalling certain 2020 hideout, springdale, and crossroads zinger trailers. the spare tire carrier u-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Risk: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace u-bolts, free of charge. the recall began march 6, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-371.

Problem: Keystone rv company (keystone) is recalling certain 2019-2020 hideout 25th toy haulers. the trailers may be missing the special transportation provision warning label in the garage area.

Risk: If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. the flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.

Fix: Keystone will notify owners, and dealers will provide the special transportation provision warning labels, free of charge. the recall began on september 3, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 19-359.

Problem: Keystone rv company (keystone) is recalling certain 2019 keystone cougar, outback, passport, springdale, bullet and hideout recreational trailers and 2019 dutchmen aerolite and atlas recreational trailers. the inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. the recall began january 16, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-340.