Keystone Impact problems & recalls
NHTSA records for 2014–2026: 14 recall campaigns and 2 owner complaints. Pick a model year.
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What owners complain about (all years)
Recent recalls
Structure, Equipment #25V844000 · 2025 · 203 units
Problem: Keystone rv company (keystone) is recalling certain 2026 impact and carbon recreational trailers equipped with 3000 series patio rail kits. the kits may be missing the angle brackets and the footman loops, preventing the gap panels from being properly attached.
Risk: Improperly secured panels can increase the risk of injury.
Fix: Dealers will install the missing components, free of charge. owner notification letters were mailed december 22, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-477. vehicle identification numbers (vins) involved in this recall will be searchable on nhtsa.gov beginning january 28, 2026.
Equipment, Fuel System, Gasoline #23V082000 · 2023 · 5,564 units
Problem: Keystone rv company (keystone) is recalling certain 2021-2023 carbon, fuzion, impact, and raptor travel trailers. the fuel station controller may fail.
Risk: A failure of the fuel station controller increases the risk of a fire.
Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. owner notification letters were mailed april 5, 2023. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 23-439.
Equipment #22V726000 · 2022 · 9,678 units
Problem: Keystone rv company (keystone) is recalling certain 2021-2023 alpine, avalanche, 2020-2023 fuzion and impact travel trailers. the hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. owner notification letters were mailed november 10, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-437.
Equipment, Electrical System #22V208000 · 2022 · 569 units
Problem: Keystone rv company (keystone) is recalling certain 2022 alpine, impact, arcadia, avalanche, fuzion, and passport travel trailers, equipped with a 50-amp shore power inlet. the power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Risk: Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. owner notification letters were mailed may 11, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-428.
Equipment, Electrical System #22V144000 · 2022 · 39,240 units
Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk: Inoperable safety alarms increase the risk of injury.
Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.
Equipment #21V708000 · 2021 · 95,885 units
Problem: Keystone rv company (keystone) is recalling certain 2019-2021 dutchmen aspen trail, coleman, keystone cougar, bullet, passport, hideout, springdale, sprinter, 2019 keystone impact, fuzion, residence, retreat, summerland, and dutchmen kodiak recreational vehicles, equipped with winntec model 6020 two-stage propane regulators. the regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters mailed february 25, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-414.
Equipment #21V019000 · 2021 · 309 units
Problem: Keystone rv company (keystone) is recalling certain 2019-2020 impact 26v, 28v, 29v, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with dometic 3 burner cooking stoves. the internal o-ring between the saddle valve and the manifold can experience a propane gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. the recall began february 12, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-398.
Fuel System, Gasoline #20V538000 · 2020 · 119 units
Problem: Keystone rv company (keystone) is recalling certain 2021 fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 impact recreational trailers (models 343, 359, 367 and 415). the auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts.
Risk: The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.
Fix: Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. the recall began october 2, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-385.
Electrical System #20V428000 · 2020 · 594 units
Problem: Keystone rv company (keystone) is recalling certain 2020-2021 keystone fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and impact (models 26v, 28v, 29v, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. the generator transfer switch may be incorrectly wired with the transfer switch "line" wiring (shore cord) and "load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
Risk: A generator that is able to energize the shore power connection may increase the risk of injury.
Fix: Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. the recall began august 27, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-382. note: if there is no power inside the unit while the generator is running, owners are instructed to
Equipment #20V398000 · 2020 · 8,313 units
Problem: Keystone rv company (keystone) is recalling certain 2019-2020 keystone carbon, cougar, fuzion, impact and raptor fifth-wheel trailers equipped with a furrion over the air (ota) wing-style television antenna. the antenna may separate from the mounting base during transit, becoming a road hazard.
Risk: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will replace the furrion wing-style antenna with a winegard dome-style antenna, free of charge. the recall began august 27, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-381.
Service Brakes, Electric #18V651000 · 2018 · 5,236 units
Problem: Keystone rv company (keystone) is recalling certain 2016-2019 keystone impact and fuzion recreational trailers. the wiring for the electric brakes may contact the tires or wheels, causing damage to the wires, potentially reducing the trailer's braking ability.
Risk: A loss of braking ability can increase the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect the wiring for damage, making repairs as necessary, install wiring protection and re-route the wiring, free of charge. the recall began october 22, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-330.
Equipment #17V755000 · 2017 · 1,205,997 units
Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1
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