Keystone Laredo problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2020 alpine, avalanche, fuzion, laredo, montana, raptor, crossroads redwood, and dutchmen voltage trailers. the adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Fix: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. this recall began july 24, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-375.

Problem: Keystone rv company (keystone) is recalling certain 2019 dutchmen aerolite and atlas, keystone bullet, laredo, cougar, hideout, passport and springdale, and crossroads sunset fifth wheels and travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect axles for hub clearance. if the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. the recall began november 16, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-334.

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Problem: Keystone rv company (keystone) is recalling certain 2017 cougar and laredo recreational trailers. the affected vehicles may have been incorrectly equipped with two carbon monoxide detectors instead of one smoke detector and one carbon monoxide detector.

Risk: Without a smoke detector, in the event of a fire, the trailer occupants have an increased risk of injury.

Fix: Keystone will notify owners and dealers will inspect the trailers and install a smoke detector, if necessary, free of charge. the recall began on march 14, 2017. owners may contact keystone customer service at 1-866-425-4369. keystone's number for the recall is 17-279.

Problem: Keystone rv company (keystone) is recalling certain model year 2014-2015 keystone avalanche recreational vehicles, model 355rk, manufactured from may 6, 2013, through april 24, 2014; model year 2015-2016 keystone alpine, models 3100rl, 3101rl, 3555rl, 3556rl, 3590rs, 3591rs, 3600rs, 3601rs, and 3730rs, manufactured from october 8, 2014, through july 28, 2015; and model year 2016 keystone laredo, models 325rl, 350fb, and 355rl, manufactured from july 13, 2015, through july 21, 2015. the affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker. however, this window may be partially blocked by the rear ladder and was not intended to be a

Risk: In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. this delay in their escape may increase the risk of injury.

Fix: Keystone has notified owners, and dealers will remove the emergency exit sticker, free of charge. the recall began on august 17, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-233.

Problem: Keystone rv company (keystone) is recalling certain model year 2015 keystone sprinter, cougar, montana, montana high country, outback, bullet, avalanche, alpine, fuzion, impact, laredo, raptor, carbon, and passport, and dutchmen kodiak, aerolite, denali, and voltage vehicles. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. the recall began on june 18, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-225.

Problem: Keystone rv company (keystone) is recalling certain model year 2015 laredo trailers manufactured july 7, 2014, to october 14, 2014. in the affected vehicles, a circuit breaker may rub against the propane cylinder.

Risk: If the circuit breaker rubs against the propane cylinder, an electrical short may result, increasing the risk of a fire.

Fix: Keystone has notified owners, and dealers will relocate the breaker away from the propane cylinder, free of charge. the recall began on november 10, 2014. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 14-219.

Problem: Keystone rv is recalling certain model year 2013-2014 laredo fifth wheel vehicles, models 270srl, 280sbh, 290sre and 293sbh, manufactured march 6, 2013, through june 27, 2013. the battery box has inadequate support for the battery and the box may fall out of position during travel.

Risk: The battery box may fall out of position resulting in electrical shorts which may lead to a fire. also, the battery box may fall from the vehicle creating a road hazard.

Fix: Keystone rv will notify owners and will install a battery box mounting reinforcement kit, free of charge. the recall began on july 22, 2013. owners may contact keystone customer service by calling 1-866-425-4369. keystone's identification code for this recall is 13-194.

Problem: Keystone rv company (keystone) is recalling certain model year 2013-2014 recreational trailers equipped with dometic 9100 power awnings or weather pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between february 13, 2013, through april 9, 2013. if the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. a damaged motor may lead to an unfurling of the awning.

Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. the recall began on may 7, 2013. owners may contact keystone at 1-866-425-4369. keystone's campaign recall number is 13-193.

Problem: Keystone is recalling certain model year 2011 cougar and laredo travel trailers. the axles are installed backwards causing a slight reduction in braking torque and shortened brake lining service life.

Risk: Over time diminished braking capacity could lead to an increased risk of property damage and/or personal injury.

Fix: Dealers will inspect the axles to verify the brake wires are on the off-door side. if they are not, the axles will be removed and reversed. this service will be performed free of charge. the safety recall began on february 18, 2011. owners may contact keystone customer service at 1-866-425-4369.

Problem: Keystone is recalling certain model year 2011 avalanche, laredo, and springdale recreational vehicles equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line.

Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

Fix: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. the safety recall has started. owners may contact keystone customer service at 1-866-425-4369. this safety recall campaign is an expansion of a previous recall (please see 10v-478).

Problem: Keystone is recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler.

Risk: If the coupler is lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash.

Fix: Owners are asked to inspect the hitch coupler for the correct stamping. if the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. the safety recall began on january 24, 2011. owners may contact keystone customer service at 1-866-425-4369.