Keystone Raptor problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2025-2026 fuzion, raptor, redwood, and 2024-2026 voltage travel trailers. the ramp door may break away from the door frame while loading or unloading vehicles.

Risk: A ramp door that breaks during use increases the risk of injury.

Fix: Dealers will install additional support brackets, free of charge. owner notification letters were mailed march 4, 2026. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 26-478. vehicle identification numbers (vins) involved in this recall will be searchable on nhtsa.gov beginning march 13, 2026.

Problem: Keystone rv company (keystone) is recalling certain 2025 fuzion and raptor toy hauler recreational trailers. the generator's fuel and vapor hoses may have been reversed during installation.

Risk: Incorrectly connected hoses can feed fuel into the incorrect side of the carburetor, increasing the risk of a fire.

Fix: Dealers will correct the hose placement, free of charge. owner notification letters were mailed july 1, 2025. owners may contact 1-866-425-4369. keystone's number for this recall is 25-471.

Problem: Keystone rv company (keystone) is recalling certain 2025 carbon, fuzion, and raptor toy hauler recreational trailers. the rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.

Risk: A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.

Fix: Dealers will install the gate pins and/or leg support brackets, free of charge. owner notification letters were mailed august 4, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-470.

Problem: Keystone rv company (keystone) is recalling certain 2024-2025 voltage 4135, 4225, fuzion, 2025 springdale 266deck, retreat 391fsrl, 39fsrl, residence 401flft, 401fsrl, 40flft, 40fsrl, hideout 26patio, and 2024 raptor travel trailers, equipped with a removable step assembly. the clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Risk: Steps that detach while in use increase the risk of injury.

Fix: Dealers will install a new bracket and hardware, free of charge. owner notification letters are expected to be mailed july 7, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-468.

Problem: Keystone rv company (keystone) is recalling certain 2021-2023 carbon, fuzion, impact, and raptor travel trailers. the fuel station controller may fail.

Risk: A failure of the fuel station controller increases the risk of a fire.

Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. owner notification letters were mailed april 5, 2023. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 23-439.

Problem: Keystone rv company (keystone) is recalling certain 2022 dutchmen aspen trail, coleman, colorado, voltage, yukon, keystone carbon, cougar, hideout, montana, outback, passport, raptor, retreat, springdale, sprinter and 2022-2023 keystone bullet travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will repair or replace the awning fabric, free of charge. owner notification letters were mailed september 16, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-434.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2021-2022 raptor and 2021 montana vehicles equipped with certain sailun tires, size 235/80r16g. due to a manufacturing issue, the tires may experience a belt separation.

Risk: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.

Fix: Dealers will inspect the tire dot codes, and replace the tires as necessary, free of charge. owner notification letters were mailed march 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-420.

Problem: Keystone rv company (keystone) is recalling certain 2019-2020 keystone carbon, cougar, fuzion, impact and raptor fifth-wheel trailers equipped with a furrion over the air (ota) wing-style television antenna. the antenna may separate from the mounting base during transit, becoming a road hazard.

Risk: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the furrion wing-style antenna with a winegard dome-style antenna, free of charge. the recall began august 27, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-381.

Problem: Keystone rv company (keystone) is recalling certain 2020 alpine, avalanche, fuzion, laredo, montana, raptor, crossroads redwood, and dutchmen voltage trailers. the adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Fix: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. this recall began july 24, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-375.

Problem: Keystone rv company (keystone) is recalling certain 2018-2019 keystone raptor recreational trailers. the quick disconnect rubber propane line may be incorrectly routed, allowing the outside grill to be stored while the fuel supply is still on and the flame is still lit.

Risk: If the grill is stored while the flame is still lit, it can increase the risk of a fire.

Fix: Keystone has notified owners, and dealers will replace the quick disconnect rubber propane line with a line that must be disconnected prior to storing the grill, free of charge. the recall began on january 14, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 19-343.

Problem: Keystone rv (keystone) is recalling certain 2018-2019 keystone raptor recreational trailers, model 353ts. the tires may rub against the frame outrigger while being towed.

Risk: Tire contact with the frame outrigger may result in tire damage and can affect vehicle handling, increasing the risk of a crash.

Fix: Keystone has notified owners, and dealers will cut a notch into the frame outrigger that will provide clearance between the frame and tire, free of charge. the recall began november 20, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-339.