Keystone Springdale problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2026 springdale and hideout travel trailers. the pivot brackets on the bunk bed may bend or break.

Risk: Bent or broken brackets may allow the bunk bed to fall, increasing the risk of injury.

Fix: Dealers will replace the brackets, free of charge. owner notification letters were mailed september 5, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-472.

Problem: Keystone rv company (keystone) is recalling certain 2024-2025 voltage 4135, 4225, fuzion, 2025 springdale 266deck, retreat 391fsrl, 39fsrl, residence 401flft, 401fsrl, 40flft, 40fsrl, hideout 26patio, and 2024 raptor travel trailers, equipped with a removable step assembly. the clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Risk: Steps that detach while in use increase the risk of injury.

Fix: Dealers will install a new bracket and hardware, free of charge. owner notification letters are expected to be mailed july 7, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-468.

Problem: Keystone rv company (keystone) is recalling certain 2024 springdale 245ml, hideout 24l0f, aspen trail 260thloft, 360thloft, and colorado 360thloft travel trailers. the metal sidewall may be incorrectly attached and come loose during transit.

Risk: Loose sidewalls that detach during transit can create a road hazard, increasing the risk of injury or crash.

Fix: Dealers will install additional support, free of charge. owner notification letters were mailed august 15, 2024. owners may contact keystone customer service at 1-574-535-2100. keystone's number for this recall is 24-456.

Problem: Keystone rv company (keystone) is recalling certain 2024 hideout 175bh, 177rd, 178rb, 179rb, 181bh, and 2024 springdale 1700fq, 1760 fq, 1800bh, 1810bh, 1860ss, 2010bh travel trailers. the propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.

Risk: A detached propane cylinder can become a road hazard, increasing the risk of a crash.

Fix: Dealers will replace the holder, free of charge. owner notification letters were mailed march 11, 2024. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 24-451.

Problem: Keystone rv company (keystone) is recalling certain 2022 dutchmen aspen trail, coleman, colorado, voltage, yukon, keystone carbon, cougar, hideout, montana, outback, passport, raptor, retreat, springdale, sprinter and 2022-2023 keystone bullet travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will repair or replace the awning fabric, free of charge. owner notification letters were mailed september 16, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-434.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2019-2021 dutchmen aspen trail, coleman, keystone cougar, bullet, passport, hideout, springdale, sprinter, 2019 keystone impact, fuzion, residence, retreat, summerland, and dutchmen kodiak recreational vehicles, equipped with winntec model 6020 two-stage propane regulators. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters mailed february 25, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-414.

Problem: Keystone rv company (keystone) is recalling certain 2020 springdale trailers, model 335bhwe. the affected trailers incorrectly have 4400 pound axles and st255/75r15d tires and rims, instead of the correct 5200 pound axles and st255/75r15e tires and rims as specified on the federal identification tag.

Risk: The incorrect axles and tires may cause the trailer to be overloaded, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the 4400 pound axles, st225/75r15d tires, and rims with 5200 pound axles, st225/75r15e tires, and rims. this recall began july 7, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-379.

Problem: Keystone rv company (keystone) is recalling certain 2020 springdale trailers, model 295bhwe. the federal identification tag incorrectly indicates the tire load range and size as st255/75r15e with 80 psi; however, the correct load range and tire size is st255/75r15d with 65 psi. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: If the vehicle operator unintentionally overinflates or overloads the tires, there may be an increased risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the federal identification tag. this recall began june 16, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-378.

Problem: Keystone rv company (keystone) is recalling certain 2020 hideout, springdale, and crossroads zinger trailers. the spare tire carrier u-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Risk: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace u-bolts, free of charge. the recall began march 6, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-371.

Problem: Keystone rv company (keystone) is recalling certain 2020 springdale trailers, models 1700fq, 1750rd, 1760bh, 1790fq, and 1800bh. the federal identification tag lists incorrect rim size, tire size, and tire pressure information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An incorrect label may lead to unintentionally overinflating the tires, affecting the vehicle's stability, which increases the risk of a crash.

Fix: Keystone will notify owners, and will provide replacement federal identification tags, free of charge. the recall began january 8, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-366.

Problem: Keystone rv company (keystone) is recalling certain 2014 springdale 253fwrlls trailers. the federal identification tag may have the incorrect tire, rim, and axle size. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An incorrect label may lead to the unintentional overloading of the trailer, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the federal identification tag, free of charge. the recall began december 2, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 19-364.