Keystone Sprinter problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2022 dutchmen aspen trail, coleman, colorado, voltage, yukon, keystone carbon, cougar, hideout, montana, outback, passport, raptor, retreat, springdale, sprinter and 2022-2023 keystone bullet travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will repair or replace the awning fabric, free of charge. owner notification letters were mailed september 16, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-434.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2019-2021 dutchmen aspen trail, coleman, keystone cougar, bullet, passport, hideout, springdale, sprinter, 2019 keystone impact, fuzion, residence, retreat, summerland, and dutchmen kodiak recreational vehicles, equipped with winntec model 6020 two-stage propane regulators. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters mailed february 25, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-414.

Problem: Keystone rv company (keystone) is recalling certain 2019 keystone bullet, sprinter, and 2020 keystone hideout vehicles equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owners were notified of the defect on august 4, 2021. a final owner letter was mailed january 12, 2022. owners may contact keystone customer service at 1-866-425-4369.

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Problem: Keystone rv company (keystone) is recalling certain model year 2016 sprinter vehicles manufactured july 28, 2015, to november 19, 2015, and equipped with a haier television, model 55e2500, mounted to the wall. these televisions may break off of the wall mounting inside the vehicle.

Risk: If the television falls while people are in the vehicle, there would be an increased risk of injury.

Fix: Keystone will notify owners, and dealers will replace the television, free of charge. the recall began february 23, 2016. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 16-247.

Problem: Keystone rv company (keystone) is recalling certain model year 2015 keystone sprinter, cougar, montana, montana high country, outback, bullet, avalanche, alpine, fuzion, impact, laredo, raptor, carbon, and passport, and dutchmen kodiak, aerolite, denali, and voltage vehicles. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. the recall began on june 18, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-225.

Problem: Keystone rv company (keystone) is recalling certain model year 2015-2016 keystone sprinter, springdale, bullet, cougar, hideout, and passport trailers and 2015-2016 dutchmen aspen, coleman, denali, razorback, rubicon, and voltage trailers. for a full list of the specific models and floor plans affected, see rclrpt-15v207-4161.pdf under â“associated documents.┠in the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. the recall began on june 29, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-230.

Problem: Keystone is recalling certain model year 2011 sprinter, cougar and fuzion travel trailers equipped with siemens and murray one inch plug-in circuit breakers. the "spring clip" plug-in assembly may break or fail to provide sufficient force to maintain a proper electrical connection in the panel board.

Risk: This could lead to excessive temperature, arcing or thermal damage at the connection point and potential damage to the panel board's electrical insulation which could lead to fire, property damage, or personal injury.

Fix: Dealers will inspect the breakers and replace as necessary free of charge. the safety recall began on december 15, 2010. owners may contact keystone customer service at 1-866-425-4369.

Problem: Keystone is recalling certain model year 2011 travel trailers equipped with 15" x 6" white spoke or modular design steel wheels with a six hole bolt pattern. some of the wheels may have inadequate weld penetration between the outer ring and the center plate due to improper plate alignment.

Risk: There could be a potential wheel failure and wheel loss increasing the risk of a crash, or personal injury.

Fix: Keystone will replace the wheels free of charge. the safety recall began on december 15, 2010. owners may contact keystone at 1-866-425-4369.

Problem: Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line.

Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

Fix: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. the safety recall began on october 27, 2010. owner may contact keystone customer service at 1-866-425-4369.

Problem: Keystone rv is recalling certain model year 2010 recreational vehicles manufactured from may 12 through june 19, 2009. the glass may not be properly adhered to the door in certain michef brand model em925rzt microwave ovens. only those vehicles with the following michef microwave serial number range 1363901000001 and 1353901000756 are included in the recall.

Risk: The microwave is installed in an overhead cabinet. the glass could fall out and injure a nearby person.

Fix: Keystone rv will notify owners and replace the microwave free of charge. the safety recall began on august 17, 2009. owners may contact keystone customer service at 1-866-425-4369.