Keystone Tail-gator problems & recalls
NHTSA records for 2000–2007: 6 recall campaigns and 4 owner complaints. Pick a model year.
By year
What owners complain about (all years)
Recent recalls
Equipment #17V755000 · 2017 · 1,205,997 units
Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1
Equipment #08V325000 · 2008 · 161,250 units
Problem: Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
Fix: Keystone is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of
Equipment #07V134000 · 2007 · 122,162 units
Problem: Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
Risk: This could result in a fire.
Fix: Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of a
Equipment #06V192000 · 2006 · 9,486 units
Problem: On certain recreational vehicles equipped with a 9 volt battery operated carbon monoxide (co) detector, if the battery in the detector goes dead or is removed, the detector will not function and therefore can not warn the occupants if co reaches a harmful level.
Risk: If co reaches a harmful level, serious illness or death could result to the occupants.
Fix: Dealers will install a hard wired 12 volt co detectors free of charge. the recall began on june 5, 2006. owners may contact keystone at 866-425-4369.
Wheels #05V424000 · 2005 · 834 units
Problem: On certain travel trailers and fifth wheel recreational vehicles equipped with tredit 16" chrome wheels, the rims may have poor weld quality and insufficient press fit between the wheel rim and disc.
Risk: The center of the wheel could separate from the rim. the wheel may wobble and cause a vibration or the mounted tire could lose air causing the tire to go flat, resulting in a loss of control of the vehicle and increasing the risk of a crash.
Fix: Keystone is working with tredit tire to notify owners and have the wheels replaced. the recall began on february 15, 2006. owners may contact keystone at 866-425-4369.
Equipment #05V076000 · 2005 · 2,168 units
Problem: On certain travel trailers and fifth wheel recreational vehicles, during production it was discovered that the furnace may not be secured and the gasket that seals the furnace to the floor duct system may be missing.
Risk: The furnace could move away from the outside wall and disconnect from the exhaust outlet. if this occurs, exhaust gasses will enter the interior of the vehicle when the furnace is operating which could lead to injury or death from carbon monoxide poisoning.
Fix: Dealers will inspect and install the furnace correctly, securing it to the floor and adding the missing gasket free of charge. the recall began on march 14, 2005. owners may contact keystone at 1-866-425-4369.
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Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
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Also filed with NHTSA as: TAIL-GATOR, TAILGATOR.