2013 Thor Motor Coach Palazzo problems & recalls
NHTSA recalls and owner complaints for the 2013 Thor Motor Coach Palazzo.
Built on
- Freightliner XC-S Straight Rail Rear Engine Motor Home Chassis (Incomplete - Motor Home Chassis): 8 of 8 decoded VINs · 0 NHTSA recalls filed by Freightliner for the 2013 XC-S Straight Rail Rear Engine Motor Home Chassis
Decoded with NHTSA vPIC from the partial VINs owners included in complaints. For motorhomes, engine, brake and steering recalls are filed by the chassis maker and are not counted in the Thor Motor Coach recalls above. Check your VIN at nhtsa.gov/recalls to see both.
Recalls filed by Thor Motor Coach
Vehicle Speed Control, Exterior Lighting #12V574000 · 2012 · 727 units
Problem: Thor motor coach (thor) is recalling certain model year 2011 through 2013 tuscany, astoria, ultrasport, montecito, and palazzo recreational vehicles manufactured from may 17, 2010, through october 30, 2012, built on freightliner brand xb and xc custom chassis. the vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. two circuits are affected: the one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.
Risk: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Fix: Daimler trucks (dtna) will notify owners on behalf of thor, and freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. the recall is expected to begin january 28, 2013. owners should contact dtna warranty campaigns department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. pacific time monday through friday, e-mail addre
Equipment #13V164000 · 2013 · 427 units
Problem: Thor motor coach is recalling certain model year 2013-2014 challenger, four winds 5000, hurricane, chateau, chateau sport, and windsport; model year 2013 palazzo and four winds siesta and model year 2014 majestic motorhomes manufactured february 13, 2013, through april 09, 2013. if the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. a damaged motor may lead to an unfurling of the awning.
Risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Thor motor coach will notify owners and dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. the recall began during may 2013. owners may contact thor at 1-877-855-2867 or dometic at 1-888-447-0003 for more information. owners are being instructed not to drive their vehicle until repairs can be performed.
Equipment #17V758000 · 2017 · 110,400 units
Problem: Thor motor coach (thor) is recalling various 2003-2018 recreational vehicles, equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. see a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v758-5764.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rm
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact thor customer service at 1-877-500-1020, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.
Visibility #18V705000 · 2018 · 2,854 units
Problem: Thor motor coach (tmc) is recalling certain 2013 thor ace, daybreak, challenger, windsport, hurricane, outlaw, tuscany, and palazzo motorhomes. the windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.
Risk: A reduction of driver visibility can increase the risk of a crash.
Fix: Tmc will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. the recall began november 28, 2018. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000161.
Recalls can cover only some VINs. Check yours at nhtsa.gov/recalls.
What owners complain about
Components named in 8 NHTSA owner complaints. Complaints are unverified.
Fix it, equip it, or try one first
Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.
Rent one from an owner to test it on a real trip.
Heads up: we may earn a commission if you buy through these links, at no extra cost to you. Disclosure
Specs
Specs coming soon. We only publish specs taken from the manufacturer's own brochures and spec sheets.
Other years
FAQ
Does the 2013 Thor Motor Coach Palazzo have recalls?
NHTSA lists 4 recalls filed by Thor Motor Coach for the 2013 Palazzo. Check your VIN at nhtsa.gov/recalls to see if a fix is still open.
What are the most common 2013 Thor Motor Coach Palazzo problems?
In 8 owner complaints filed with NHTSA, the most-named area is visibility/wiper.