MotorDeets

Thor Motor Coach Tuscany problems & recalls

NHTSA records for 2005–2021: 25 recall campaigns and 17 owner complaints. Pick a model year.

20052006200720082009201020112012201320142015201620172018201920202021

By year

YearRecallsComplaints
200510
200610
200710
200811
200910
201010
201161
201260
201371
2014111
2015112
2016120
201784
201865
201941
202021
202110

What owners complain about (all years)

Structure6
Visibility/Wiper2
Wheels2
Electrical System2
Unknown Or Other2
Equipment1
Fuel/Propulsion System1
Visibility1

Recent recalls

Equipment, Structure #21V522000 · 2021 · 521 units

Problem: Thor motor coach (tmc) is recalling certain 2019 challenger, palazzo, tuscany, 2019-2020 miramar, 2019-2021 aria, outlaw, and venetian recreational vehicles equipped with hehr 6400 series windows. the adhesive that bonds the vented portion of the window may fail.

Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. owner notification letters were mailed september 8, 2021. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000232.

Tires #20V559000 · 2020 · 1,631 units

Problem: Thor motor coach (tmc) is recalling certain 2018-2021 aria, palazzo, tuscany, and venetian motorhomes built on a daimler trucks (dtna) chassis. the tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Fix: Tmc will notify owners, and dtna dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. the recall began november 2, 2020. owners may contact tmc customer service at 1-800-524-5210 extension 104 or dtna customer service at 1-800-547-0712. tmc's number for this recall is rc000204. dtna's number for this recall is fl

Exterior Lighting, Electrical System #20V418000 · 2020 · 2,417 units

Problem: Thor motor coach (tmc) is recalling certain 2017-2020 aria, venetian and tuscany, 2017 tuscany xte and 2017-2019 palazzo motorhomes vehicles that received an inspection-only remedy for recall 18v-763. the rear mounted power distribution module (pdm) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk: Non-functioning exterior marker lights can increase the risk of a crash.

Fix: Tmc will notify owners, and daimler trucks dealers will replace the pdm, free of charge. owner letters were mailed october 6, 2021. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000196.

Exterior Lighting #19V799000 · 2019 · 1,785 units

Problem: Thor motor coach (tmc) is recalling certain 2014-2017 tuscany xte (models 34st, 36mq, 40ax, 40bx, 40ex and 40gq), 2013-2018 tuscany (models 38sq, 40dx, 40kq, 40rx, 42gx, 42hq, 42wx, 44mt 45at and 45lt) and 2016-2020 venetian (models a40, b42, f42, g36, j40, l40, m37, r40, s40, and t42) motorhomes. the rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."

Risk: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.

Fix: Tmc will notify owners, and dealers will install adhesive reflectors, free of charge. the recall began january 2, 2020. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000180.

Equipment #19V714000 · 2019 · 101 units

Problem: Thor motor coach (tmc) is recalling certain 2014 tuscany 36m, 40e, 2015 citation 24sl, siesta 24sl, axis 25.1 and vegas 25.1, 2016 four winds 31e, 31w, 35sf, chateau 31e, 31w, synergy sd24, citation 24sl, 24ss and siesta 24sl, 24ss, 2017 four winds 31e, 31w, chateau 31e, 35sd, citation 24ss and siesta 24ss, 2018 citation 24ss and siesta 24ss, 2019 quantum cr24, four winds 24bl, citation 24mb and siesta 24mb and 2020 quantum cr24, citation 24mb, siesta 24mb, chateau 24bl and synergy 24mb vehicles. the occupant and cargo carrying capacity (occc) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. as such, these vehicles fail to comply with the requ

Risk: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Fix: Tmc will notify owners, and dealers will issue new occc labels with correct seating positions and weight calculations, free of charge. the recall began november 21, 2019. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000176.

Exterior Lighting, Electrical System #18V763000 · 2018 · 1,769 units

Problem: Thor motor coach (tmc) is recalling certain 2017 tuscany xte and 2017-2019 venetian, aria, tuscany, and palazzo motorhomes built on freightliner custom chassis corporation chassis. the power distribution module (pdm) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk: Nonfunctioning lights can increase the risk of a crash.

Fix: The remedy for this recall is still under development. daimler trucks north america, the manufacturer of the chassis began issuing owners an interim notification on october 24, 2018, and will send a second notification when parts become available. the recall began october 30, 2018. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000163.

Visibility #18V705000 · 2018 · 2,854 units

Problem: Thor motor coach (tmc) is recalling certain 2013 thor ace, daybreak, challenger, windsport, hurricane, outlaw, tuscany, and palazzo motorhomes. the windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.

Risk: A reduction of driver visibility can increase the risk of a crash.

Fix: Tmc will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. the recall began november 28, 2018. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000161.

Steering #18V285000 · 2018 · 895 units

Problem: Thor motor coach (tmc) is recalling certain 2011-2017 thor tuscany and venetian motorhomes, built on freightliner custom chassis corporation (fccc) chassis. the power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

Fix: Fccc has notified owners, and fccc dealers will reroute the power steering hose to provide proper clearance, free of charge. the recall began on may 1, 2018. owners may contact tmc customer service at 1-877-855-2867 or fccc customer service at 1-800-547-0712. tmc's number for this recall is rc000153.

Equipment #17V758000 · 2017 · 110,400 units

Problem: Thor motor coach (thor) is recalling various 2003-2018 recreational vehicles, equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. see a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v758-5764.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rm

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Thor will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact thor customer service at 1-877-500-1020, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.

Equipment #17V634000 · 2017 · 507 units

Problem: Thor motor coach (tmc) is recalling certain 2017-2018 challenger, axis, chateau, four winds, hurricane, miramar, palazzo, tuscany, vegas, venetian, and windsport motorhomes. the cargo carrying capacity (ccc) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "tires and rims for motor vehicles over 10,000lbs."

Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

Fix: Tmc will notify owners and send them corrected labels, free of charge. the recall began on november 15, 2017. owners may contact tmc customer service at 1-877-500-1020. tmc's number for this recall is rc000147.

Visibility #17V555000 · 2017 · 1,105 units

Problem: Thor motor coach (tmc) is recalling certain 2014-2016 ace, challenger, daybreak, hurricane, miramar, outlaw, windsport, palazzo, tuscany, and tuscany xte motorhomes. the windshield wipers may fail due to the system being incorrectly installed or secured.

Risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Fix: Tmc will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. the recall began on september 27, 2017. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000146. note: although some of the vehicles included in this recall have previously been remedie

Service Brakes #17V284000 · 2017 · 4 units

Problem: Thor motor coach (thor) is recalling certain 2015 tuscany motorhomes built on a freightliner custom chassis corporation (fccc) xcm, xcr, or xcl motorhome chassis manufactured by daimler trucks north america (dtna). in these vehicles with a heavier, adjustable, straight foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.

Risk: If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. as a result, the brakes would drag and possibly overheat potentially resulting in a fire. additionally, following drivers may be confused by the motorhome's actions, increasing the

Fix: Dtna has notified owners, and freightliner dealers will modify the affected pedal assemblies, free of charge. the recall began on november 7, 2016. owners may contact dtna customer service at 1-800-547-0712 or thor customer service at 1-877-500-1020. thor's number for this recall is fl723ab.

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