NHTSA recall 21V055000
Electrical System · Daimler Vans USA, LLC
Details
What's wrong: The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Why it matters: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021.
Affected vehicles on MotorDeets
- 2016 Mercedes-Benz Metris
- 2017 Mercedes-Benz Metris
- 2018 Mercedes-Benz Metris
- 2019 Mercedes-Benz Metris
- 2020 Mercedes-Benz Metris
All model years NHTSA lists
2016 Mercedes-Benz Metris, 2017 Mercedes-Benz Metris, 2018 Mercedes-Benz Metris, 2019 Mercedes-Benz Metris, 2020 Mercedes-Benz Metris, 2019 Mercedes-Benz Sprinter 1500, 2020 Mercedes-Benz Sprinter 1500, 2019 Mercedes-Benz Sprinter 2500, 2020 Mercedes-Benz Sprinter 2500, 2019 Mercedes-Benz Sprinter 3500, 2020 Mercedes-Benz Sprinter 3500, 2019 Mercedes-Benz Sprinter 4500, 2020 Mercedes-Benz Sprinter 4500.
Recalls can cover only some VINs. Check yours on NHTSA's official recall page for 21V055000.
Source: NHTSA recall records. Summary shortened; the official notice has the full text.