2017 Mercedes-Benz Metris: Recalls, Problems & MPG
Here are the deets on the 2017 Mercedes-Benz Metris: 14 recalls, 29 owner complaints and up to 22 mpg combined.
Recalls
14 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Airbags Vehicle recall #16V935000 · 2016 · 22 vehicles
What's wrong: The affected vehicles have a passenger air bag that May have been manufactured with an incorrect tether activation unit (tau). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag May not vent properly.
Why it matters: An improperly vented air bag May not protect the front passenger as expected, increasing the risk of injury.
The fix: Dvusa will notify owners, and authorized Mercedes-Benz sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017.
Lane departure Vehicle recall #17V148000 · 2017 · 72 vehicles
What's wrong: These vans were to be equipped with the blind spot monitoring (bsm) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the bsm system does not work on the vehicle.
Why it matters: If a vehicle is in the driver's blind spot, but the bsm system does not warn the driver, there would be an increased risk of a crash.
The fix: Dvusa will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the bsm function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The…
Steering Vehicle recall #17V595000 · 2017 · 3 vehicles
What's wrong: These vehicles have electrical power steering control units with improperly welded contact pins.
Why it matters: The improperly welded pins May lose contact, deactivating the power steering assist and increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available.
Suspension Vehicle recall #17V651000 · 2017 · 109 vehicles
What's wrong: The front axle wheel bearings May not have been correctly seated possibly resulting in a front wheel detaching.
Why it matters: The loss of a front wheel would increase the risk of a crash.
The fix: Dvusa will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017.
Transmission & drivetrain Vehicle recall #18V335000 · 2018 · 7,433 vehicles
What's wrong: The transmission support May not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Why it matters: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018.
Transmission & drivetrain, Transmission & drivetrain Vehicle recall #18V497000 · 2018 · 6 vehicles
What's wrong: The drive shaft securing bolts May loosen at the automatic transmission flange.
Why it matters: If the bolts loosen and fall out, the driveshaft May separate causing a loss of drive, thereby increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018.
Fuel system Vehicle recall #18V837000 · 2018 · 12,383 vehicles
What's wrong: The fuel hose in the engine compartment May leak at the lower connecting point of the transition hose, between the underbody fuel line and the schrader valve and/or where the fuel line connects to the fuel pump.
Why it matters: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix: Dvusa will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019.
Steering, Steering Vehicle recall #19V290000 · 2019 · 9,471 vehicles
What's wrong: The aluminum bolts that attach the power steering gear assist motor to the gear housing May corrode and fracture causing a reduction or complete loss of power steering assist.
Why it matters: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which May increase the risk of a crash.
The fix: Dvusa will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. Dtna issued owners an interim notification on June 3, 2019. The recall began November 15, 2019.
Electrical Vehicle recall #19V715000 · 2019 · 15,160 vehicles
What's wrong: The integrated backup battery compartment located underneath the front passenger's seat May not have its own cover, potentially exposing the battery when the seat is moved forward.
Why it matters: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The fix: Dvusa will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. Dvusa issued owners an interim notification on December 2, 2019. The recall began March 9, 2020.
Electrical Vehicle recall #21V055000 · 2021 · 84,345 vehicles
What's wrong: The software design of the communication module May fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Why it matters: Failure of the ecall system May result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021.
Brakes (hydraulic) Vehicle recall #22V066000 · 2022 · 28,743 vehicles
What's wrong: The brake fluid reservoir May be incorrectly mounted, which can allow it to detach.
Why it matters: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
The fix: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022.
Backup camera Vehicle recall #22V099000 · 2022 · 17,093 vehicles
What's wrong: A defective memory chip in the rearview camera May cause the display image to freeze.
Why it matters: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023.
Fuel system Vehicle recall #22V134000 · 2022 · 42,132 vehicles
What's wrong: The connection of the upper and lower fuel hoses to the engine May be insecure, which can result in a fuel leak.
Why it matters: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022.
Tires Vehicle recall #22V482000 · 2022 · 24,359 vehicles
What's wrong: The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "tire and loading information."
Why it matters: An overloaded vehicle May cause tire failure, increasing the risk of a crash.
The fix: Dealers will install corrected labels on the b-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 0 mention a fire, 0 injuries and 0 deaths were reported.
What owners describe
- Tires (13): the most common themes are tire tread / blowout (13).
- Wheels (5): the most common themes are tire tread / blowout (5).
- Steering (5): the most common themes are steering problems (4).
- Other / unknown (4): no single recurring theme in the descriptions.
The 2017 Mercedes-Benz Metris has 29 owner complaints, ranking #2 of 9 Metris model years for complaints (about average; the typical year has 24). Complaints peaked in 2023 (9 filed that year). The typical problem showed up when the car was about 5 years old, at a median of 25,000 miles. Neighboring years: 2016 (126 complaints, 13 recalls), 2018 (28 complaints, 10 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 20 | 23 | 22 | Premium |
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 21 | 24 | 22 | Premium |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2017 Mercedes-Benz Metris.
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FAQ
Does the 2017 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 14 vehicle recalls for the 2017 Mercedes-Benz Metris. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2017 Mercedes-Benz Metris problems?
Owners have filed 29 complaints with NHTSA. The most-reported areas are tires (13), wheels (5), steering (5).
What gas mileage does the 2017 Mercedes-Benz Metris get?
EPA ratings run up to 22 mpg combined (2.0 L, Automatic 7-spd), across 2 engine and transmission combos.
Where can I get a 2017 Mercedes-Benz Metris repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.