2016 Mercedes-Benz Metris: Recalls, Problems & MPG
Here are the deets on the 2016 Mercedes-Benz Metris: 13 recalls, 126 owner complaints and up to 22 mpg combined.
Recalls
13 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Transmission & drivetrain Vehicle recall #16V342000 · 2016 · 2 vehicles
What's wrong: The affected vehicles have rear differential gears that May have been improperly welded.
Why it matters: The weld May fail and result in a loss of power to the wheels, increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016.
Lane departure Vehicle recall #17V148000 · 2017 · 72 vehicles
What's wrong: These vans were to be equipped with the blind spot monitoring (bsm) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the bsm system does not work on the vehicle.
Why it matters: If a vehicle is in the driver's blind spot, but the bsm system does not warn the driver, there would be an increased risk of a crash.
The fix: Dvusa will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the bsm function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The…
Seat belts Vehicle recall #17V244000 · 2017 · 305 vehicles
What's wrong: The affected vehicles have front seat seatbelt pretensioners that May not function properly in the event of a crash.
Why it matters: If the front seat seatbelt pretensioners do not function properly, the seat occupants May not be adequately restrained in the event of a crash, increasing the risk of injury.
The fix: Dvusa will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available.
Electrical Vehicle recall #17V272000 · 2017 · 3 vehicles
What's wrong: During vehicle servicing, the affected vehicles received software updates that May conflict with some of the vehicle's computers.
Why it matters: The improper software May cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
The fix: Dvusa will notify owners, and Mercedes-Benz and freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017.
Steering Vehicle recall #17V595000 · 2017 · 3 vehicles
What's wrong: These vehicles have electrical power steering control units with improperly welded contact pins.
Why it matters: The improperly welded pins May lose contact, deactivating the power steering assist and increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available.
Transmission & drivetrain Vehicle recall #18V335000 · 2018 · 7,433 vehicles
What's wrong: The transmission support May not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Why it matters: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018.
Fuel system Vehicle recall #18V837000 · 2018 · 12,383 vehicles
What's wrong: The fuel hose in the engine compartment May leak at the lower connecting point of the transition hose, between the underbody fuel line and the schrader valve and/or where the fuel line connects to the fuel pump.
Why it matters: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix: Dvusa will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019.
Steering, Steering Vehicle recall #19V290000 · 2019 · 9,471 vehicles
What's wrong: The aluminum bolts that attach the power steering gear assist motor to the gear housing May corrode and fracture causing a reduction or complete loss of power steering assist.
Why it matters: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which May increase the risk of a crash.
The fix: Dvusa will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. Dtna issued owners an interim notification on June 3, 2019. The recall began November 15, 2019.
Electrical Vehicle recall #19V715000 · 2019 · 15,160 vehicles
What's wrong: The integrated backup battery compartment located underneath the front passenger's seat May not have its own cover, potentially exposing the battery when the seat is moved forward.
Why it matters: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The fix: Dvusa will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. Dvusa issued owners an interim notification on December 2, 2019. The recall began March 9, 2020.
Electrical Vehicle recall #21V055000 · 2021 · 84,345 vehicles
What's wrong: The software design of the communication module May fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Why it matters: Failure of the ecall system May result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021.
Brakes (hydraulic) Vehicle recall #22V066000 · 2022 · 28,743 vehicles
What's wrong: The brake fluid reservoir May be incorrectly mounted, which can allow it to detach.
Why it matters: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
The fix: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022.
Backup camera Vehicle recall #22V099000 · 2022 · 17,093 vehicles
What's wrong: A defective memory chip in the rearview camera May cause the display image to freeze.
Why it matters: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023.
Tires Vehicle recall #22V482000 · 2022 · 24,359 vehicles
What's wrong: The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "tire and loading information."
Why it matters: An overloaded vehicle May cause tire failure, increasing the risk of a crash.
The fix: Dealers will install corrected labels on the b-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 2 mention a fire, 1 injuries and 0 deaths were reported.
What owners describe
- Fuel & propulsion (37): the most common themes are leaks (13), fire / smoke (6).
- Visibility/Wiper (21): no single recurring theme in the descriptions.
- Engine (16): the most common themes are warning light on (7), leaks (2), electrical failure (2).
- Other / unknown (15): the most common themes are warning light on (2).
The 2016 Mercedes-Benz Metris has 126 owner complaints, ranking #1 of 9 Metris model years for complaints (5.3× the average Metris year). Complaints peaked in 2018 (26 filed that year). The typical problem showed up when the car was about 2 years old, at a median of 19,500 miles. Neighboring years: 2015 (1 complaints, 3 recalls), 2017 (29 complaints, 14 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 20 | 23 | 22 | Premium |
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 21 | 24 | 22 | Premium |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2016 Mercedes-Benz Metris.
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FAQ
Does the 2016 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 13 vehicle recalls for the 2016 Mercedes-Benz Metris. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2016 Mercedes-Benz Metris problems?
Owners have filed 126 complaints with NHTSA. The most-reported areas are fuel & propulsion (37), visibility/wiper (21), engine (16).
What gas mileage does the 2016 Mercedes-Benz Metris get?
EPA ratings run up to 22 mpg combined (2.0 L, Automatic 7-spd), across 2 engine and transmission combos.
Where can I get a 2016 Mercedes-Benz Metris repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.