NHTSA recall 21V072000

Communication · Mercedes-Benz USA, LLC

February 12, 2021report date

67units affected

Vehicle recalltype

Details

What's wrong: On June 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

The fix: Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.

Affected vehicles on MotorDeets

All model years NHTSA lists

2020 Mercedes-Benz Amg E53, 2018 Mercedes-Benz Amg E63, 2019 Mercedes-Benz Amg Glc43, 2020 Mercedes-Benz Amg Gt53, 2018 Mercedes-Benz Amg Gta, 2017 Mercedes-Benz C 300, 2018 Mercedes-Benz C 300, 2019 Mercedes-Benz C 300, 2018 Mercedes-Benz Cla 250, 2019 Mercedes-Benz Cla 250, 2020 Mercedes-Benz Cla 250, 2017 Mercedes-Benz Cla250, 2020 Mercedes-Benz Cls 450, 2018 Mercedes-Benz E 300, 2019 Mercedes-Benz E 300, 2018 Mercedes-Benz E 400, 2017 Mercedes-Benz E300, 2017 Mercedes-Benz Gla 250, 2018 Mercedes-Benz Gla 250, 2019 Mercedes-Benz Gla 250, 2020 Mercedes-Benz Gla 250, 2021 Mercedes-Benz Gla 250, 2018 Mercedes-Benz Glc 300, 2019 Mercedes-Benz Glc 300, 2020 Mercedes-Benz Glc 300, 2021 Mercedes-Benz Glc 300, 2019 Mercedes-Benz Glc 350, 2017 Mercedes-Benz Glc300, 2018 Mercedes-Benz Gle 350, 2019 Mercedes-Benz Gle 400, 2020 Mercedes-Benz Gle 450, 2017 Mercedes-Benz Gle350, 2017 Mercedes-Benz Gls450, 2018 Mercedes-Benz S 450, 2017 Mercedes-Benz S550, 2018 Mercedes-Benz S560, 2019 Mercedes-Benz S560.

Recalls can cover only some VINs. Check yours on NHTSA's official recall page for 21V072000.

Source: NHTSA recall records. Summary shortened; the official notice has the full text.