2019 Mercedes-Benz Cla 250: Recalls, Problems & MPG
Here are the deets on the 2019 Mercedes-Benz Cla 250: 6 recalls, 22 owner complaints and up to 29 mpg combined.
Recalls
6 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Latches & locks Vehicle recall #19V219000 · 2019 · 5 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2019 cla250 and cla250 4matic vehicles. The right side door locks May not have been properly manufactured. As a result, the right-side doors May not be able to be opened from outside of the vehicle.
Why it matters: In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
The fix: Mbusa will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019.
Communication, Electrical Vehicle recall #21V058000 · 2021 · 1,292,258 vehicles
What's wrong: Please refer to the part 573 report for specific vehicle model details. The software design of the communication module May fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Why it matters: Failure of the ecall system May result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. The recall began March 12, 2021.
Communication, Communication Vehicle recall #21V072000 · 2021 · 67 vehicles
What's wrong: On June 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.
Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix: Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.
Body & structure Vehicle recall #21V197000 · 2021 · 15,096 vehicles
What's wrong: The front roof panel located between the windshield and the panoramic sunroof May not have been bonded correctly to the vehicle during a prior repair.
Why it matters: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
The fix: Mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021.
Communication, Electrical Vehicle recall #22V365000 · 2022 · 242,722 vehicles
What's wrong: Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix: The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024.
Body & structure Vehicle recall #23V854000 · 2023 · 2,976 vehicles
What's wrong: Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof May not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Why it matters: A detached roof panel can become a road hazard, increasing the risk of a crash.
The fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 0 mention a fire, 2 injuries and 0 deaths were reported.
What owners describe
- Engine (4): the most common themes are warning light on (2).
- Fuel & propulsion (4): the most common themes are leaks (4), fire / smoke (4).
- Wheels (3): the most common themes are tire tread / blowout (2).
- Airbags (2): no single recurring theme in the descriptions.
The 2019 Mercedes-Benz Cla 250 has 22 owner complaints, ranking #2 of 8 Cla 250 model years for complaints (1.8× the average Cla 250 year). Complaints peaked in 2023 (5 filed that year). The typical problem showed up when the car was about 4 years old, at a median of 35,000 miles. Neighboring years: 2018 (40 complaints, 9 recalls), 2020 (20 complaints, 11 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.0 L 4-cyl turbo | Automatic (AM7) | Front-Wheel Drive | 24 | 37 | 29 | Premium |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2019 Mercedes-Benz Cla 250.
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FAQ
Does the 2019 Mercedes-Benz Cla 250 have any recalls?
Yes. NHTSA lists 6 vehicle recalls for the 2019 Mercedes-Benz Cla 250. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2019 Mercedes-Benz Cla 250 problems?
Owners have filed 22 complaints with NHTSA. The most-reported areas are engine (4), fuel & propulsion (4), wheels (3).
What gas mileage does the 2019 Mercedes-Benz Cla 250 get?
EPA ratings run up to 29 mpg combined (2.0 L, Automatic (AM7)), across 1 engine and transmission combos.
Where can I get a 2019 Mercedes-Benz Cla 250 repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.