2020 Mercedes-Benz Gla 250: Recalls, Problems & MPG
Here are the deets on the 2020 Mercedes-Benz Gla 250: 5 recalls, 10 owner complaints and up to 28 mpg combined.

Recalls
5 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Communication, Electrical Vehicle recall #21V058000 · 2021 · 1,292,258 vehicles
What's wrong: Please refer to the part 573 report for specific vehicle model details. The software design of the communication module May fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Why it matters: Failure of the ecall system May result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. The recall began March 12, 2021.
Communication, Communication Vehicle recall #21V072000 · 2021 · 67 vehicles
What's wrong: On June 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.
Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix: Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.
Body & structure Vehicle recall #21V197000 · 2021 · 15,096 vehicles
What's wrong: The front roof panel located between the windshield and the panoramic sunroof May not have been bonded correctly to the vehicle during a prior repair.
Why it matters: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
The fix: Mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021.
Fuel system, Fuel system Vehicle recall #21V961000 · 2021 · 139 vehicles
What's wrong: During the manufacturing process, particles May have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Why it matters: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
The fix: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022.
Communication, Electrical Vehicle recall #22V365000 · 2022 · 242,722 vehicles
What's wrong: Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix: The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 0 mention a fire, 1 injuries and 0 deaths were reported.
What owners describe
- Other / unknown (3): no single recurring theme in the descriptions.
- Electrical (2): no single recurring theme in the descriptions.
- Transmission & drivetrain (2): no single recurring theme in the descriptions.
- Steering (2): no single recurring theme in the descriptions.
The 2020 Mercedes-Benz Gla 250 has 10 owner complaints, ranking #7 of 13 Gla 250 model years for complaints (well below the 23 average). Complaints peaked in 2024 (4 filed that year). The typical problem showed up when the car was about 4 years old, at a median of 43,100 miles. Neighboring years: 2019 (29 complaints, 11 recalls), 2021 (18 complaints, 9 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.0 L 4-cyl turbo | Automatic (AM7) | Front-Wheel Drive | 24 | 34 | 28 | Premium |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2020 Mercedes-Benz Gla 250.
Closest thing to the factory manual for most years. Pay once, keep it.
Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
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FAQ
Does the 2020 Mercedes-Benz Gla 250 have any recalls?
Yes. NHTSA lists 5 vehicle recalls for the 2020 Mercedes-Benz Gla 250. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2020 Mercedes-Benz Gla 250 problems?
Owners have filed 10 complaints with NHTSA. The most-reported areas are other / unknown (3), electrical (2), transmission & drivetrain (2).
What gas mileage does the 2020 Mercedes-Benz Gla 250 get?
EPA ratings run up to 28 mpg combined (2.0 L, Automatic (AM7)), across 1 engine and transmission combos.
Where can I get a 2020 Mercedes-Benz Gla 250 repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.