NHTSA recall 22V365000

Communication, Electrical System · Mercedes-Benz USA, LLC

May 20, 2022report date

242,722units affected

Vehicle recalltype

Details

What's wrong: Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

The fix: The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024.

Affected vehicles on MotorDeets

All model years NHTSA lists

2019 Mercedes-Benz A 220, 2020 Mercedes-Benz A 220, 2021 Mercedes-Benz A 220, 2020 Mercedes-Benz Amg A35, 2021 Mercedes-Benz Amg A35, 2019 Mercedes-Benz Amg C43, 2020 Mercedes-Benz Amg C43, 2021 Mercedes-Benz Amg C43, 2019 Mercedes-Benz Amg C63, 2020 Mercedes-Benz Amg C63, 2021 Mercedes-Benz Amg C63, 2020 Mercedes-Benz Amg Cla35, 2021 Mercedes-Benz Amg Cla35, 2019 Mercedes-Benz Amg Cla45, 2020 Mercedes-Benz Amg Cla45, 2021 Mercedes-Benz Amg Cla45, 2019 Mercedes-Benz Amg Cls53, 2020 Mercedes-Benz Amg Cls53, 2021 Mercedes-Benz Amg Cls53, 2019 Mercedes-Benz Amg E53, 2020 Mercedes-Benz Amg E53, 2021 Mercedes-Benz Amg E53, 2019 Mercedes-Benz Amg E63, 2020 Mercedes-Benz Amg E63, 2021 Mercedes-Benz Amg E63, 2019 Mercedes-Benz Amg G63, 2020 Mercedes-Benz Amg G63, 2021 Mercedes-Benz Amg G63, 2021 Mercedes-Benz Amg Gla35, 2019 Mercedes-Benz Amg Gla45, 2020 Mercedes-Benz Amg Gla45, 2021 Mercedes-Benz Amg Gla45, 2021 Mercedes-Benz Amg Glb35, 2019 Mercedes-Benz Amg Glc43, 2020 Mercedes-Benz Amg Glc43, 2021 Mercedes-Benz Amg Glc43, 2019 Mercedes-Benz Amg Glc63, 2020 Mercedes-Benz Amg Glc63, 2021 Mercedes-Benz Amg Glc63, 2019 Mercedes-Benz Amg Gle43, 2021 Mercedes-Benz Amg Gle53, 2022 Mercedes-Benz Amg Gle53, 2019 Mercedes-Benz Amg Gle63, 2020 Mercedes-Benz Amg Gle63, 2021 Mercedes-Benz Amg Gle63, 2018 Mercedes-Benz Amg Gls63, 2019 Mercedes-Benz Amg Gls63, 2020 Mercedes-Benz Amg Gls63, 2021 Mercedes-Benz Amg Gls63, 2019 Mercedes-Benz Amg Gt, 2020 Mercedes-Benz Amg Gt, 2021 Mercedes-Benz Amg Gt, 2019 Mercedes-Benz Amg Gt C, 2020 Mercedes-Benz Amg Gt C, 2021 Mercedes-Benz Amg Gt C, 2019 Mercedes-Benz Amg Gt R, 2020 Mercedes-Benz Amg Gt R, 2019 Mercedes-Benz Amg Gt S, 2019 Mercedes-Benz Amg S63, 2020 Mercedes-Benz Amg S63, and 78 more.

Recalls can cover only some VINs. Check yours on NHTSA's official recall page for 22V365000.

Source: NHTSA recall records. Summary shortened; the official notice has the full text.