2020 Crossroads Cruiser problems & recalls
NHTSA recalls and owner complaints for the 2020 Crossroads Cruiser.
Recalls filed by Crossroads
Equipment #19V440000 · 2019 · 54 units
Problem: Keystone rv company (keystone) is recalling certain 2020 crossroads cruiser fifth wheel recreational trailers, models 27mk, 29si, 28rd, 24rl and 29rk. the furnace exhaust vent may be missing.
Risk: If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.
Fix: Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. the recall is expected to begin july 10, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 19-355.
Trailer Hitches #19V596000 · 2019 · 9 units
Problem: Keystone rv company (keystone) is recalling certain 2020 crossroads cruiser 29si, 27mk, 28rd, 24rl, and 29rk fifth-wheel trailers equipped with morryde rotating pin boxes. these pin boxes may be attached with bolts that are too short.
Risk: In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. the recall began on october 2, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 19-358.
Electrical System #20V037000 · 2020 · 1,112 units
Problem: Keystone rv company (keystone) is recalling certain 2020 crossroads cameo (models 3201rl, 320rl, 3701rl, 370rl, 3801rk, 380rk, 3891mk, 389mk, 3921br, 392br, 3961mb, 396mb, 4021fk, 402fk), crossroads cruiser (models 24rl, 27mk, 28bh, 28bh, 28rd, 28rks, 29rk, 29si, 30bh, 30rls, 3311rd, 3391rl, 33bhb, 3851bl, 385bl), crossroads hampton (models 364mbl, 370fdl, 371fkl, 372fdb, 374bar, 375dbl), crossroads volante (models 240rl, 270bh, 28bh, 295bh, 310bh, 3201ik, 3251rd, 325rd, 325rl, 326rk, 329db, 32sb, 33db, 3601lf, 360db, 360lf, 370br, 3801md, 3851fl, 3861bl), crossroads redwood (models 3901mb, 3951mb, 3981fk, 3951wb, 3901wb, 3991rd, 400lk, 4001lk, 391rl, 390mb, 390wb) and crossroads sunset (mod
Risk: In the event of a short circuit in the wiring, there may be an increased risk of fire.
Fix: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. the recall began march 3, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-368.
Recalls can cover only some VINs. Check yours at nhtsa.gov/recalls.
What owners complain about
No owner complaints filed with NHTSA for this model year.
Fix it, equip it, or try one first
Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.
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Specs
Specs coming soon. We only publish specs taken from the manufacturer's own brochures and spec sheets.
Other years
FAQ
Does the 2020 Crossroads Cruiser have recalls?
NHTSA lists 3 recalls filed by Crossroads for the 2020 Cruiser. Check your VIN at nhtsa.gov/recalls to see if a fix is still open.
What are the most common 2020 Crossroads Cruiser problems?
No owner complaints have been filed with NHTSA for this model year.