Crossroads Sunset Trail problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2024 crossroads sunset trail 20ss, 253rb, 258rd, 272bh, and 330si travel trailers. a window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.

Risk: A shade that comes into contact with a burner increases the risk of a fire.

Fix: Dealers will remove the roller shade and install the correct mini blind, free of charge. owner notification letters were mailed april 19, 2024. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 24-454.

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2016-2017 hill country and sunset trail recreational trailers manufactured may 13, 2015, to april 18, 2016 and equipped with an outside kitchen compartment. in the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened.

Risk: With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.

Fix: Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. the recall began on june 9, 2016. owners may contact crossroads customer service at 1-855-226-7496. crossroad's number for this recall is 16-254.

Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2015-2016 sunset trail trailers manufactured november 14, 2014, to september 1, 2015. the affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.

Risk: Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.

Fix: Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. the recall began on september 25, 2015. owners may contact crossroads at 1-855-226-7496 or by email at service@crossroadsrv.com. crossroads' number for this recall is 38.

Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2016 cruiser, cruiser aire, rezerve, elevation, hampton, longhorn, longhorn rezerve, z1, zinger, and sunset trail recreational trailers. in the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Fix: Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. the recall began on april 14, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 37.

Problem: Ds corp, doing business as crossroads rv (crossroads), is recalling certain model year 2016 crossroads sunset trail, cruiser aire, cruiser, cameo, and rezerve recreational trailers manufactured march 4, 2015, to march 20, 2015. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. the recall began on april 6, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 36.

Problem: Crossroads rv is recalling certain model year 2015 sunset trail, zinger, and reserve recreational trailers manufactured february 20, 2014, through february 28, 2014. the affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Risk: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Fix: Crossroads rv will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. the recall began in april 2014. owners may contact crossroads at 1-855-226-7496.

Problem: Crossroads is recalling certain model year 2011 zinger and sunset trail trailers manufactured from august 15, 2010, through september 29, 2010, equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line.

Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

Fix: Crossroads is working with atwood and will replace or repair the stoves free of charge. all the affected vehicles are contained at crossroads' dealerships. therefore, an owner notification letter will not be issued for this campaign. owners may contact atwood at 1-574-266-4749 or crossroads at 1-888-226-7496.

Problem: On certain fifth wheel and travel trailers equipped with lippert axles, due to mislocated spindle welds, the spindle may partially or completely separate from the axle tube and the wheel and hub assembly may come off the vehicle.

Risk: Sudden axle failure could result in a vehicle crash.

Fix: Lippert is conducting this recall and will inspect for mislocated welds and replace the axle if necessary (please see 06e-095). owners should contact lippert at 1-877-870-4900 or crossroads at 260-593-2866.