MotorDeets

2016 Crossroads Sunset Trail problems & recalls

NHTSA recalls and owner complaints for the 2016 Crossroads Sunset Trail.

5Crossroads recalls
1owner complaints
0reported crashes
0reported fires
0injuries

Body type

Decoded with NHTSA vPIC from the partial VINs owners included in complaints.

Recalls filed by Crossroads

Equipment #15V186000 · 2015 · 62 units

Problem: Ds corp, doing business as crossroads rv (crossroads), is recalling certain model year 2016 crossroads sunset trail, cruiser aire, cruiser, cameo, and rezerve recreational trailers manufactured march 4, 2015, to march 20, 2015. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. the recall began on april 6, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 36.

Suspension #15V215000 · 2015 · 272 units

Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2016 cruiser, cruiser aire, rezerve, elevation, hampton, longhorn, longhorn rezerve, z1, zinger, and sunset trail recreational trailers. in the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Fix: Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. the recall began on april 14, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 37.

Equipment #15V582000 · 2015 · 246 units

Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2015-2016 sunset trail trailers manufactured november 14, 2014, to september 1, 2015. the affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.

Risk: Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.

Fix: Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. the recall began on september 25, 2015. owners may contact crossroads at 1-855-226-7496 or by email at service@crossroadsrv.com. crossroads' number for this recall is 38.

Equipment #16V409000 · 2016 · 114 units

Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2016-2017 hill country and sunset trail recreational trailers manufactured may 13, 2015, to april 18, 2016 and equipped with an outside kitchen compartment. in the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened.

Risk: With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.

Fix: Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. the recall began on june 9, 2016. owners may contact crossroads customer service at 1-855-226-7496. crossroad's number for this recall is 16-254.

Equipment #17V755000 · 2017 · 1,205,997 units

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Recalls can cover only some VINs. Check yours at nhtsa.gov/recalls.

What owners complain about

Unknown Or Other1

Components named in 1 NHTSA owner complaint. Complaints are unverified.

Fix it, equip it, or try one first

RV parts & accessories Camping World · etrailer · Amazon

Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.

Shop 2016 Sunset Trail parts
Owner & service manuals Maker manuals + chassis manuals

RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.

Find the manual
Try before you buy: RV rentals Outdoorsy · RVshare

Rent one from an owner to test it on a real trip.

Find an RV rental

Heads up: we may earn a commission if you buy through these links, at no extra cost to you. Disclosure

Specs

Specs coming soon. We only publish specs taken from the manufacturer's own brochures and spec sheets.

Other years

200620072008200920102011201220132014201520162017201820222024

FAQ

Does the 2016 Crossroads Sunset Trail have recalls?

NHTSA lists 5 recalls filed by Crossroads for the 2016 Sunset Trail. Check your VIN at nhtsa.gov/recalls to see if a fix is still open.

What are the most common 2016 Crossroads Sunset Trail problems?

In 1 owner complaint filed with NHTSA, the most-named area is unknown or other.