2020 Crossroads Sunset problems & recalls
NHTSA recalls and owner complaints for the 2020 Crossroads Sunset.
Recalls filed by Crossroads
Service Brakes, Electric #19V517000 · 2019 · 485 units
Problem: Keystone rv company (keystone) is recalling certain 2020 crossroads hampton and sunset recreational trailers. the breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Risk: If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. the recall began july 29, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 19-357.
Equipment #19V763000 · 2019 · 157 units
Problem: Keystone rv company (keystone) is recalling certain 2019-2020 crossroads sunset trailers, model 242bh. the interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. as a result, during furnace operation, the interior range cooktop burner flame may invert.
Risk: If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Fix: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. the recall began november 18, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 19-362.
Electrical System #20V037000 · 2020 · 1,112 units
Problem: Keystone rv company (keystone) is recalling certain 2020 crossroads cameo (models 3201rl, 320rl, 3701rl, 370rl, 3801rk, 380rk, 3891mk, 389mk, 3921br, 392br, 3961mb, 396mb, 4021fk, 402fk), crossroads cruiser (models 24rl, 27mk, 28bh, 28bh, 28rd, 28rks, 29rk, 29si, 30bh, 30rls, 3311rd, 3391rl, 33bhb, 3851bl, 385bl), crossroads hampton (models 364mbl, 370fdl, 371fkl, 372fdb, 374bar, 375dbl), crossroads volante (models 240rl, 270bh, 28bh, 295bh, 310bh, 3201ik, 3251rd, 325rd, 325rl, 326rk, 329db, 32sb, 33db, 3601lf, 360db, 360lf, 370br, 3801md, 3851fl, 3861bl), crossroads redwood (models 3901mb, 3951mb, 3981fk, 3951wb, 3901wb, 3991rd, 400lk, 4001lk, 391rl, 390mb, 390wb) and crossroads sunset (mod
Risk: In the event of a short circuit in the wiring, there may be an increased risk of fire.
Fix: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. the recall began march 3, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-368.
Recalls can cover only some VINs. Check yours at nhtsa.gov/recalls.
What owners complain about
No owner complaints filed with NHTSA for this model year.
Fix it, equip it, or try one first
Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.
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Specs
Specs coming soon. We only publish specs taken from the manufacturer's own brochures and spec sheets.
Other years
FAQ
Does the 2020 Crossroads Sunset have recalls?
NHTSA lists 3 recalls filed by Crossroads for the 2020 Sunset. Check your VIN at nhtsa.gov/recalls to see if a fix is still open.
What are the most common 2020 Crossroads Sunset problems?
No owner complaints have been filed with NHTSA for this model year.