Entegra Reatta XL problems & recalls

Problem: Jayco, inc. (jayco) is recalling certain 2025 entegra reatta xl, reatta, 2026 cornerstone reserve, 2024-2026 cornerstone, aspire, and anthem motorhomes built on certain spartan k1, k2, and k4 chassis. the exterior brake lights may remain illuminated when the driver is not applying the brakes. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."

Risk: Brake lights that remain on may fail to alert other vehicles of the driver's intention, increasing the risk of a crash.

Fix: Dealers will replace the pressure switch, free of charge. owner notification letters were mailed july 31, 2026. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2024-2025 entegra anthem, aspire, and 2025 reatta xl motorhomes, equipped with cummins l9 diesel engines. the remote fuel filter hose may separate from the fitting, causing a fuel leak and an engine stall.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. an engine stall increases the risk of a crash.

Fix: Cummins will replace the fuel hoses, free of charge. owner notification letters were mailed april 15, 2025. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2024-2025 entegra anthem, aspire, cornerstone, reatta, and reatta xl motorhomes. the battery cables may not be the correct size, in the correct location, or they may be improperly tightened, which can cause an electrical short or allow the cables to overheat.

Risk: An electrical short or overheating of the battery cables increases the risk of a fire.

Fix: Dealers will inspect the battery cables, and repair or replace them as necessary, free of charge. owner notification letters are expected to be mailed august 30, 2024. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903611.

Problem: Jayco, inc. (jayco) is recalling certain 2020-2023 entegra anthem, aspire, cornerstone, and reatta xl motorhomes. the pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. as such, these seat assemblies fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems" and number 210, "seat belt assembly anchorages."

Risk: A loose or detached seat assembly increases the risk of injury.

Fix: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. owner notification letters were mailed march 11, 2024. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903602.

Problem: Jayco, inc. (jayco) is recalling certain 2022-2024 jayco embark, entegra anthem, aspire, cornerstone, reatta, and reatta xl motorhomes. a vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.

Fix: Dealers will reprogram the vehicle control module, free of charge. owner notification letters are expected to be mailed may 1, 2023. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2022-2023 entegra accolade, accolade xl, anthem, aspire, cornerstone, emblem, esteem, expanse, expanse li, odyssey, qwest, reatta, reatta xl, jayco alante, greyhawk, greyhawk prestige, melbourne, melbourne prestige, precept, precept prestige, redhawk, redhawk se, seneca, seneca prestige, and seneca xt recreational vehicles. the certification labels may be missing the rear gross axle weight rating (gawr). as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

Fix: Dealers will install a new corrected certification label, free of charge. owner notification letters were mailed march 31, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903583.

Problem: Jayco, inc. (jayco) is recalling certain 2021-2023 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark motorhomes. the engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.

Risk: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.

Fix: Dealers will inspect and install a drain if necessary, free of charge. owner notification letters are expected to be mailed october 3, 2022. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903580.

Problem: Jayco, inc. (jayco) is recalling certain 2020-2022 anthem, embark, reatta, and reatta xl motorhomes. the rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Risk: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Fix: Jayco will work with shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. owner notification letters were mailed january 14, 2022. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2019-2021 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark class a motorhomes. the instrument cluster may intermittently go blank while the vehicle is in motion.

Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Fix: Dealers will update the control module software, and reroute and secure the duct work, free of charge. owner notification letters were mailed october 22, 2021. owners may contact jayco customer service at 1-800-283-8267.

Problem: Entegra coach (entegra) is recalling certain 2021-2022 anthem, aspire, and reatta xl class a vehicles equipped with cummins l9 diesel engines that have remote stage 2 fuel filters and pressurized hoses. a fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head.

Risk: A fuel leak in the presence of an ignition source may increase the risk of a fire.

Fix: Entegra will work with cummins to replace the fuel hoses, free of charge. owner notification letters were mailed on september 3, 2021. owners may contact entegra customer service at 1-800-283-8267.

Problem: Entegra coach (entegra) is recalling certain 2018-2022 anthem, aspire, insignia, and reatta xl class a vehicles. the sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Entegra will work with spartan and cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. cummins began to notify owners july 30, 2021. entegra owner notification letters began september 3, 2021. owners may contact entegra coach customer service at 1-800-517-9137.

Problem: Jayco, inc. (jayco) is recalling certain 2021 entegra aspire, anthem, cornerstone, and reattaxl motorhomes built with villa power seats. the power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.

Risk: Damaged power seat wires may short circuit, increasing the risk of a fire.

Fix: Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. the remedy regarding the switch and exceeding the amp capacity is still under development. the recall began december 4, 2020. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9903521.