2023 Entegra Reatta XL problems & recalls

Problem: Jayco, inc. (jayco) is recalling certain 2022-2023 entegra accolade, accolade xl, anthem, aspire, cornerstone, emblem, esteem, expanse, expanse li, odyssey, qwest, reatta, reatta xl, jayco alante, greyhawk, greyhawk prestige, melbourne, melbourne prestige, precept, precept prestige, redhawk, redhawk se, seneca, seneca prestige, and seneca xt recreational vehicles. the certification labels may be missing the rear gross axle weight rating (gawr). as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

Fix: Dealers will install a new corrected certification label, free of charge. owner notification letters were mailed march 31, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903583.

Problem: Jayco, inc. (jayco) is recalling certain 2022-2024 jayco embark, entegra anthem, aspire, cornerstone, reatta, and reatta xl motorhomes. a vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.

Fix: Dealers will reprogram the vehicle control module, free of charge. owner notification letters are expected to be mailed may 1, 2023. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2020-2023 entegra anthem, aspire, cornerstone, and reatta xl motorhomes. the pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. as such, these seat assemblies fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems" and number 210, "seat belt assembly anchorages."

Risk: A loose or detached seat assembly increases the risk of injury.

Fix: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. owner notification letters were mailed march 11, 2024. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903602.