2020 Jayco Northpoint problems & recalls
NHTSA recalls and owner complaints for the 2020 Jayco Northpoint.
Body type
- Trailer · Camping or Travel Trailer: 3 of 3 decoded VINs
Decoded with NHTSA vPIC from the partial VINs owners included in complaints.
Recalls filed by Jayco
Visibility #20V336000 · 2020 · 1,105 units
Problem: Jayco, Inc. (Jayco) is recalling certain 2020 towable Eagle, Eagle HT, jayflight, Northpoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Suspension #20V665000 · 2020 · 735 units
Problem: Jayco, Inc. (Jayco) is recalling certain 2020-2021 fifth wheel Northpoint 387rdfs(lz) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
Risk: If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
Fix: Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
Equipment #21V425000 · 2021 · 87,649 units
Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle htx travel trailers and fifth wheels equipped with a winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment #25V355000 · 2025 · 69 units
Problem: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.
Risk: Towing a trailer with incorrect tires increases the risk of a crash.
Fix: Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901633.
Recalls can cover only some VINs. Check yours at nhtsa.gov/recalls.
Check a VIN: vehicle history report
Shopping for a used 2020 Jayco Northpoint? Run the 17-character VIN to see title records, salvage and junk history, odometer readings and past sales before you buy.
The VIN is on the driver-side dashboard (seen through the windshield), the door jamb sticker, or the title and registration. Reports are provided by VinAudit, which opens in a new tab. Heads up: we may earn a commission if you buy a report, at no extra cost to you. Disclosure
What owners complain about
Components named in 3 NHTSA owner complaints. Complaints are unverified.
Fix it, equip it, or try one first
Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.
Rent one from an owner to test it on a real trip.
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Specs
Specs coming soon. We only publish specs taken from the manufacturer's own brochures and spec sheets.
Other years
FAQ
Does the 2020 Jayco Northpoint have recalls?
NHTSA lists 4 recalls filed by Jayco for the 2020 Northpoint. Check your VIN at nhtsa.gov/recalls to see if a fix is still open.
What are the most common 2020 Jayco Northpoint problems?
In 3 owner complaints filed with NHTSA, the most-named area is suspension.