Keystone Fuzion problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2025-2026 fuzion, raptor, redwood, and 2024-2026 voltage travel trailers. the ramp door may break away from the door frame while loading or unloading vehicles.

Risk: A ramp door that breaks during use increases the risk of injury.

Fix: Dealers will install additional support brackets, free of charge. owner notification letters were mailed march 4, 2026. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 26-478. vehicle identification numbers (vins) involved in this recall will be searchable on nhtsa.gov beginning march 13, 2026.

Problem: Keystone rv company (keystone) is recalling certain 2025 fuzion and raptor toy hauler recreational trailers. the generator's fuel and vapor hoses may have been reversed during installation.

Risk: Incorrectly connected hoses can feed fuel into the incorrect side of the carburetor, increasing the risk of a fire.

Fix: Dealers will correct the hose placement, free of charge. owner notification letters were mailed july 1, 2025. owners may contact 1-866-425-4369. keystone's number for this recall is 25-471.

Problem: Keystone rv company (keystone) is recalling certain 2025 carbon, fuzion, and raptor toy hauler recreational trailers. the rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.

Risk: A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.

Fix: Dealers will install the gate pins and/or leg support brackets, free of charge. owner notification letters were mailed august 4, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-470.

Problem: Keystone rv company (keystone) is recalling certain 2024-2025 voltage 4135, 4225, fuzion, 2025 springdale 266deck, retreat 391fsrl, 39fsrl, residence 401flft, 401fsrl, 40flft, 40fsrl, hideout 26patio, and 2024 raptor travel trailers, equipped with a removable step assembly. the clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Risk: Steps that detach while in use increase the risk of injury.

Fix: Dealers will install a new bracket and hardware, free of charge. owner notification letters are expected to be mailed july 7, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-468.

Problem: Keystone rv company (keystone) is recalling certain 2021-2023 montana, 2021-2022 montana high country, 2022-2024 fuzion, 2021 crossroads cruiser, and 2024 dutchmen aspen trail loft vehicles. the led backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers can remove the led backlights or terminate the circuit for the red led lights, free of charge. owner notification letters were mailed may 2, 2024. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 24-452.

Problem: Keystone rv company (keystone) is recalling certain 2021-2023 carbon, fuzion, impact, and raptor travel trailers. the fuel station controller may fail.

Risk: A failure of the fuel station controller increases the risk of a fire.

Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. owner notification letters were mailed april 5, 2023. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 23-439.

Problem: Keystone rv company (keystone) is recalling certain 2021-2023 alpine, avalanche, 2020-2023 fuzion and impact travel trailers. the hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. owner notification letters were mailed november 10, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-437.

Problem: Keystone rv company (keystone) is recalling certain 2022 alpine, impact, arcadia, avalanche, fuzion, and passport travel trailers, equipped with a 50-amp shore power inlet. the power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Risk: Loose wiring can cause an electrical arc or short, increasing the risk of fire.

Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. owner notification letters were mailed may 11, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-428.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2019-2021 dutchmen aspen trail, coleman, keystone cougar, bullet, passport, hideout, springdale, sprinter, 2019 keystone impact, fuzion, residence, retreat, summerland, and dutchmen kodiak recreational vehicles, equipped with winntec model 6020 two-stage propane regulators. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters mailed february 25, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-414.

Problem: Keystone rv company (keystone) is recalling certain 2021 fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 impact recreational trailers (models 343, 359, 367 and 415). the auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts.

Risk: The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.

Fix: Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. the recall began october 2, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-385.

Problem: Keystone rv company (keystone) is recalling certain 2020-2021 keystone fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and impact (models 26v, 28v, 29v, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. the generator transfer switch may be incorrectly wired with the transfer switch "line" wiring (shore cord) and "load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Risk: A generator that is able to energize the shore power connection may increase the risk of injury.

Fix: Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. the recall began august 27, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-382. note: if there is no power inside the unit while the generator is running, owners are instructed to