Keystone Passport problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2022 dutchmen aspen trail, coleman, colorado, voltage, yukon, keystone carbon, cougar, hideout, montana, outback, passport, raptor, retreat, springdale, sprinter and 2022-2023 keystone bullet travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will repair or replace the awning fabric, free of charge. owner notification letters were mailed september 16, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-434.

Problem: Keystone rv company (keystone) is recalling certain 2022 alpine, impact, arcadia, avalanche, fuzion, and passport travel trailers, equipped with a 50-amp shore power inlet. the power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Risk: Loose wiring can cause an electrical arc or short, increasing the risk of fire.

Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. owner notification letters were mailed may 11, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-428.

Problem: Keystone rv company (keystone) is recalling certain 2022 passport travel trailers. the trailers were built with the incorrect size axles and tires, which could cause the vehicle to become overloaded.

Risk: An overloaded vehicle increases the risk of a crash.

Fix: Dealers will replace the axles, tires, and rims, free of charge. owner notification letters were mailed may 6, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-429.

Problem: Keystone rv company (keystone) is recalling certain 2022 bullet, outback, and passport travel trailers. the coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.

Risk: Trailer separation from a tow vehicle can increase the risk of a crash or injury.

Fix: Dealers will inspect the welds, and replace the coupler if necessary, free of charge. owner notification letters were mailed may 3, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-427.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2019-2021 dutchmen aspen trail, coleman, keystone cougar, bullet, passport, hideout, springdale, sprinter, 2019 keystone impact, fuzion, residence, retreat, summerland, and dutchmen kodiak recreational vehicles, equipped with winntec model 6020 two-stage propane regulators. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters mailed february 25, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-414.

Problem: Keystone rv company (keystone) is recalling certain 2021 passport 282qb, 2400rb, 2704rk trailers. the safety chains installed are underrated for the gross vehicle weight rating (gvwr).

Risk: Underrated chains can allow the trailer to detach from the tow vehicle, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the safety chains, free of charge. owners letters were mailed june 2, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-410.

Problem: Keystone rv company (keystone) is recalling certain 2021 passport 282qb trailers equipped with a rear compartment door. the spare tire is mounted to the rear wall in a way that obstructs the view of the left taillight.

Risk: A taillight not visible to other drivers increases the risk of a crash.

Fix: Keystone will notify owners, and dealers will relocate the spare, free of charge owner notification letters were mailed april 30, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-405.

Problem: Keystone rv company (keystone) is recalling certain 2019 keystone cougar, outback, passport, springdale, bullet and hideout recreational trailers and 2019 dutchmen aerolite and atlas recreational trailers. the inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. the recall began january 16, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-340.

Problem: Keystone rv company (keystone) is recalling certain 2019 dutchmen aerolite and atlas, keystone bullet, laredo, cougar, hideout, passport and springdale, and crossroads sunset fifth wheels and travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect axles for hub clearance. if the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. the recall began november 16, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-334.

Problem: Keystone rv company (keystone) is recalling certain 2018 passport recreational trailers, models 153ml, 171exp, 175bh, 195rb, 199ml, 217exp and 239ml. the spare tire carrier may not have been mounted properly to the back wall of the trailer, and, as a result, the spare tire and carrier may detach from the trailer.

Risk: If the spare tire and carrier detaches from the trailer while it is being towed, it can increase the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect the spare tire carrier mounting and install reinforcing backers if necessary, free of charge. the recall began on april 14, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-311.

Problem: Keystone rv company (keystone) is recalling certain 2018 keystone passport, summerland and hideout, dutchmen aspen trail and coleman, and crossroads zinger recreational trailers. these vehicles are equipped with norcold n306 mini refrigerators that may have a loose or missing propane gas valve test port screw.

Risk: The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.

Fix: Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. the recall began on april 23, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-315.