2017 Keystone Passport problems & recalls

Problem: Keystone rv company (keystone) is recalling certain model year 2016-2017 passport recreational trailers, model 3350bhwe, manufactured january 6, 2016, to april 21, 2016. these trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.

Risk: If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the axle, free of charge. the recall began may 16, 2016. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 16-252.

Problem: Keystone rv company (keystone) is recalling certain model year 2011-2017 bullet and passport recreational trailers. the affected vehicles are equipped with an air conditioner lcd thermostat that may not be properly wired.

Risk: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Fix: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. the recall began on october 7, 2016. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 16-261.

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1