2015 Ram Promaster: Recalls, Problems & MPG
Here are the deets on the 2015 Ram Promaster: 12 recalls, 61 owner complaints and up to 24 mpg combined.
Recalls
12 vehicle recalls from the manufacturer, plus 1 equipment/tire recall that can apply. Repairs are free. Check your VIN to see if one is still open on your car.
Airbags Vehicle recall #15V223000 · 2015 · 2,408 vehicles
What's wrong: The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, May not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) no. 214, "side impact protection."
Why it matters: In the event of a crash, side air bag inflatable curtains that do not deploy properly May increase the risk of vehicle occupant injury.
The fix: Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015.
Electrical Vehicle recall #15V799000 · 2015 · 16,106 vehicles
What's wrong: The affected vehicles have an ignition switch that May have an intermittent loss of electrical contact.
Why it matters: An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems May increase the risk of crash and/or increase the risk of injury…
The fix: Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016.
Electrical, Transmission & drivetrain Vehicle recall #16V202000 · 2016 · 23,930 vehicles
What's wrong: A low-voltage electrical harness connector by the front driver seat May be susceptible to water intrusion and corrosion. Corrosion May result in a loss of communication to the transmission control module (tcm) and May cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Why it matters: An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
The fix: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016.
Electrical, Exterior lights Vehicle recall #16V253000 · 2016 · 6,422 vehicles
What's wrong: The trailer tow lighting control module May have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 108, "lamps, reflective devices, and assoc. Equipment."
Why it matters: Trailer brake lights that are inoperative can increase the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. The recall began on June 20, 2016.
Transmission & drivetrain Vehicle recall #16V529000 · 2016 · 329,540 vehicles
What's wrong: The transmission sensor clusters May have insufficient crimps in the transmission wire harness, and as a result, the transmission May unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 FIAT 500x vehicles to this recall.
Why it matters: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
The fix: Chrysler will notify owners, dealers will reprogram the powertrain control module and the transmission control module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016.
Equipment Vehicle recall #17V273000 · 2017 · 113,896 vehicles
What's wrong: The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 208, "occupant crash protection."
Why it matters: The incorrect information May change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
The fix: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017.
Equipment Vehicle recall #17V824000 · 2017 · 61,791 vehicles
What's wrong: A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers May become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle May detach from the valve assembly with enough force that it could cause injury and also render the…
Why it matters: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Seats Vehicle recall #19V313000 · 2019 · 2,080 vehicles
What's wrong: When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion May not remain locked into place when under load, such as in a crash or a sudden stop.
Why it matters: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix: Mobilitytrans will notify owners and freedman seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019.
Seats Vehicle recall #19V333000 · 2019 · 544 vehicles
What's wrong: When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion May not remain locked into place when under load, such as in a crash or a sudden stop.
Why it matters: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix: New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019.
Equipment, Engine & cooling Vehicle recall #19V818000 · 2019 · 99,128 vehicles
What's wrong: 0l diesel or 3.6l gasoline engines and air conditioning (a/c). The engine cooling fan May seize which can cause the cooling fan motor to overheat.
Why it matters: An overheated fan motor increases the risk of a fire.
The fix: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020.
Transmission & drivetrain Vehicle recall #20V036000 · 2020 · 222,207 vehicles
What's wrong: 6l engines. The transmission shifter cable May separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Why it matters: The driver May be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020.
Transmission & drivetrain Vehicle recall #20V582000 · 2020 · 20 vehicles
What's wrong: 6l engines. The transmission shifter cable May separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Why it matters: The driver May be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix: Prime-time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge.
1 aftermarket equipment / tire recall replacement parts sold to fit this car, not the car itself
Electrical, Exterior lights Equipment recall #16E039000 · 2016 · 2,291 vehicles
What's wrong: These accessory modules were sold for installation on Ram promaster and promaster city vehicles. The trailer tow lighting control module May have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 108, "lamps, reflective devices,…
Why it matters: Trailer brake lights that are inoperative can increase the risk of a crash.
The fix: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the trailer tow light control modules, free of charge. The recall began on June 20, 2016.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 1 mention a fire, 0 injuries and 0 deaths were reported.
What owners describe
- Electrical (17): the most common themes are electrical failure (9), stalls / loses power (4), fire / smoke (4).
- Engine (16): the most common themes are electrical failure (3), noise or vibration (3), warning light on (2).
- Transmission & drivetrain (12): the most common themes are hard / delayed shifting (7), warning light on (3), noise or vibration (2).
- Brakes (10): the most common themes are noise or vibration (4), brake failure / soft pedal (2).
The 2015 Ram Promaster has 61 owner complaints, ranking #5 of 13 Promaster model years for complaints (about average; the typical year has 50). Complaints peaked in 2016 (15 filed that year). The typical problem showed up when the car was about 3 years old, at a median of 39,049 miles. Neighboring years: 2014 (71 complaints, 12 recalls), 2016 (32 complaints, 14 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.4 L 4-cyl | Automatic 9-spd | Front-Wheel Drive | 21 | 28 | 24 | Regular |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2015 Ram Promaster.
Closest thing to the factory manual for most years. Pay once, keep it.
Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
From $19.99/mo · $39.99/yrOEM procedures, specs and recall/TSB info, the same source many shops use.
From $19.99/mo · $59.99/yrStep-by-step photos written from a real teardown. Great for first-timers.
Books ~$30–$40 · AllAccess $34.99/moHeads up: we may earn a commission if you buy through these links, at no extra cost to you. Prices checked 2026-10 and can change. We never host or link to pirated manuals. Disclosure
FAQ
Does the 2015 Ram Promaster have any recalls?
Yes. NHTSA lists 12 vehicle recalls for the 2015 Ram Promaster, plus 1 equipment or tire recalls that can apply. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2015 Ram Promaster problems?
Owners have filed 61 complaints with NHTSA. The most-reported areas are electrical (17), engine (16), transmission & drivetrain (12).
What gas mileage does the 2015 Ram Promaster get?
EPA ratings run up to 24 mpg combined (2.4 L, Automatic 9-spd), across 1 engine and transmission combos.
Where can I get a 2015 Ram Promaster repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.