2021 Ram Promaster: Recalls, Problems & MPG
Here are the deets on the 2021 Ram Promaster: 8 recalls, 110 owner complaints and up to 24 mpg combined.
Recalls
8 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Seat belts, Seat belts Vehicle recall #21V699000 · 2021 · 10,372 vehicles
What's wrong: The seat belt automatic locking retractors May deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "occupant crash protection."
Why it matters: An unsecured child restraint system can increase the risk of injury during a crash.
The fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021.
Transmission & drivetrain Vehicle recall #23V301000 · 2023 · 165,503 vehicles
What's wrong: The park pawl May not fully engage the park gear due to debris inside the transmission.
Why it matters: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
The fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023.
Exterior lights, Electrical Vehicle recall #24V197000 · 2024 · 12,375 vehicles
What's wrong: The wiring harness May have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "lamps, reflective devices, and associated equipment."
Why it matters: An inoperative left turn signal May not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
The fix: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025.
Stability control Vehicle recall #24V290000 · 2024 · 2 vehicles
What's wrong: An insecure ground connection May cause the electronic stability control (esc) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "electronic stability control systems."
Why it matters: Driving with an inoperative electronic stability control system can increase the risk of a crash.
The fix: Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied.
Body & structure, Seats Vehicle recall #24V416000 · 2024 · 266 vehicles
What's wrong: The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "side impact protection" and 110, "tire selection and rims."
Why it matters: A missing side door beam May not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
The fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024.
Backup camera Vehicle recall #25V552000 · 2025 · 219,577 vehicles
What's wrong: Cracks in the microprocessor May cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 111, "rear visibility.
Why it matters: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026.
Engine & cooling Vehicle recall #25V720000 · 2025 · 300,691 vehicles
What's wrong: The electrical circuit for the radiator fan May overheat.
Why it matters: Electrical circuits that overheat increase the risk of a fire.
The fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were…
Equipment Adaptive/Mobility Vehicle recall #25V876000 · 2025 · 86 vehicles
What's wrong: Please refer to rollx's recall report for specific model year information. The retractors May not lock, preventing the wheelchair from being properly secured.
Why it matters: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix: Rollx will work with q'straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 3 mention a fire, 0 injuries and 0 deaths were reported.
What owners describe
- Backup camera (24): the most common themes are fire / smoke (2).
- Other / unknown (21): the most common themes are stalls / loses power (4), electrical failure (4), fire / smoke (3).
- Electrical (19): the most common themes are fire / smoke (4), noise or vibration (3).
- Lane departure (14): the most common themes are stalls / loses power (2).
The 2021 Ram Promaster has 110 owner complaints, ranking #1 of 13 Promaster model years for complaints (2.2× the average Promaster year). Complaints peaked in 2026 (33 filed that year). The typical problem showed up when the car was about 3 years old, at a median of 20,000 miles. Neighboring years: 2020 (42 complaints, 5 recalls), 2022 (66 complaints, 9 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.4 L 4-cyl | Automatic 9-spd | Front-Wheel Drive | 21 | 28 | 24 | Regular |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2021 Ram Promaster.
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Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
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FAQ
Does the 2021 Ram Promaster have any recalls?
Yes. NHTSA lists 8 vehicle recalls for the 2021 Ram Promaster. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2021 Ram Promaster problems?
Owners have filed 110 complaints with NHTSA. The most-reported areas are backup camera (24), other / unknown (21), electrical (19).
What gas mileage does the 2021 Ram Promaster get?
EPA ratings run up to 24 mpg combined (2.4 L, Automatic 9-spd), across 1 engine and transmission combos.
Where can I get a 2021 Ram Promaster repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.