2020 Ram Promaster: Recalls, Problems & MPG
Here are the deets on the 2020 Ram Promaster: 5 recalls, 42 owner complaints and up to 24 mpg combined.
Recalls
5 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Airbags Vehicle recall #20V374000 · 2020 · 114 vehicles
What's wrong: The affected vehicles May have an improperly crimped diffuser in the side curtain airbag which May result in the diffuser detaching from the inflator in the event of an air bag deployment.
Why it matters: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag May not inflate properly, increasing the risk of injury.
The fix: Fca us will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020.
Transmission & drivetrain Vehicle recall #23V301000 · 2023 · 165,503 vehicles
What's wrong: The park pawl May not fully engage the park gear due to debris inside the transmission.
Why it matters: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
The fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023.
Backup camera Vehicle recall #25V552000 · 2025 · 219,577 vehicles
What's wrong: Cracks in the microprocessor May cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 111, "rear visibility.
Why it matters: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026.
Engine & cooling Vehicle recall #25V720000 · 2025 · 300,691 vehicles
What's wrong: The electrical circuit for the radiator fan May overheat.
Why it matters: Electrical circuits that overheat increase the risk of a fire.
The fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were…
Equipment Adaptive/Mobility Vehicle recall #25V876000 · 2025 · 86 vehicles
What's wrong: Please refer to rollx's recall report for specific model year information. The retractors May not lock, preventing the wheelchair from being properly secured.
Why it matters: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix: Rollx will work with q'straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 0 mention a fire, 2 injuries and 0 deaths were reported.
What owners describe
- Backup camera (11): the most common themes are electrical failure (2).
- Transmission & drivetrain (10): the most common themes are hard / delayed shifting (6), warning light on (2).
- Other / unknown (9): no single recurring theme in the descriptions.
- Electrical (8): the most common themes are fire / smoke (2), electrical failure (2).
The 2020 Ram Promaster has 42 owner complaints, ranking #8 of 13 Promaster model years for complaints (about average; the typical year has 50). Complaints peaked in 2026 (16 filed that year). The typical problem showed up when the car was about 4 years old, at a median of 64,315 miles. Neighboring years: 2019 (60 complaints, 9 recalls), 2021 (110 complaints, 8 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.4 L 4-cyl | Automatic 9-spd | Front-Wheel Drive | 21 | 28 | 24 | Regular |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2020 Ram Promaster.
Closest thing to the factory manual for most years. Pay once, keep it.
Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
From $19.99/mo · $39.99/yrOEM procedures, specs and recall/TSB info, the same source many shops use.
From $19.99/mo · $59.99/yrStep-by-step photos written from a real teardown. Great for first-timers.
Books ~$30–$40 · AllAccess $34.99/moHeads up: we may earn a commission if you buy through these links, at no extra cost to you. Prices checked 2026-10 and can change. We never host or link to pirated manuals. Disclosure
FAQ
Does the 2020 Ram Promaster have any recalls?
Yes. NHTSA lists 5 vehicle recalls for the 2020 Ram Promaster. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2020 Ram Promaster problems?
Owners have filed 42 complaints with NHTSA. The most-reported areas are backup camera (11), transmission & drivetrain (10), other / unknown (9).
What gas mileage does the 2020 Ram Promaster get?
EPA ratings run up to 24 mpg combined (2.4 L, Automatic 9-spd), across 1 engine and transmission combos.
Where can I get a 2020 Ram Promaster repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.