2017 Ram Promaster: Recalls, Problems & MPG
Here are the deets on the 2017 Ram Promaster: 10 recalls, 57 owner complaints and up to 24 mpg combined.
Recalls
10 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Airbags Vehicle recall #16V910000 · 2016 · 25 vehicles
What's wrong: The seat mounted side air bag inflator initiator May fail to ignite during a crash.
Why it matters: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
The fix: Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017.
Equipment Vehicle recall #17V273000 · 2017 · 113,896 vehicles
What's wrong: The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 208, "occupant crash protection."
Why it matters: The incorrect information May change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
The fix: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017.
Equipment Vehicle recall #17V786000 · 2017 · 550 vehicles
What's wrong: These vehicles are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that May become clogged, preventing the extinguisher from discharging as expected or excessive force May be needed to activate the extinguisher. Additionally, in certain models, the nozzle May detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a…
Why it matters: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.
Equipment Vehicle recall #17V824000 · 2017 · 61,791 vehicles
What's wrong: A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers May become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle May detach from the valve assembly with enough force that it could cause injury and also render the…
Why it matters: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Seats Vehicle recall #19V332000 · 2019 · 90 vehicles
What's wrong: When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion May not remain locked into place when under load, such as in a crash or a sudden stop.
Why it matters: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix: Prime-time specialty vehicles has notified owners, and freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018.
Seats Vehicle recall #19V313000 · 2019 · 2,080 vehicles
What's wrong: When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion May not remain locked into place when under load, such as in a crash or a sudden stop.
Why it matters: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix: Mobilitytrans will notify owners and freedman seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019.
Seats Vehicle recall #19V333000 · 2019 · 544 vehicles
What's wrong: When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion May not remain locked into place when under load, such as in a crash or a sudden stop.
Why it matters: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix: New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019.
Equipment, Engine & cooling Vehicle recall #19V818000 · 2019 · 99,128 vehicles
What's wrong: 0l diesel or 3.6l gasoline engines and air conditioning (a/c). The engine cooling fan May seize which can cause the cooling fan motor to overheat.
Why it matters: An overheated fan motor increases the risk of a fire.
The fix: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020.
Transmission & drivetrain Vehicle recall #20V036000 · 2020 · 222,207 vehicles
What's wrong: 6l engines. The transmission shifter cable May separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Why it matters: The driver May be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020.
Transmission & drivetrain Vehicle recall #20V582000 · 2020 · 20 vehicles
What's wrong: 6l engines. The transmission shifter cable May separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Why it matters: The driver May be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix: Prime-time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 3 mention a fire, 0 injuries and 0 deaths were reported.
What owners describe
- Electrical (20): the most common themes are fire / smoke (7), warning light on (5), electrical failure (5).
- Engine (19): the most common themes are warning light on (5), electrical failure (4), noise or vibration (3).
- Transmission & drivetrain (14): the most common themes are hard / delayed shifting (4), noise or vibration (2).
- Exterior lights (6): no single recurring theme in the descriptions.
The 2017 Ram Promaster has 57 owner complaints, ranking #7 of 13 Promaster model years for complaints (about average; the typical year has 50). Complaints peaked in 2020 (16 filed that year). The typical problem showed up when the car was about 3 years old, at a median of 42,000 miles. Neighboring years: 2016 (32 complaints, 14 recalls), 2018 (38 complaints, 10 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.4 L 4-cyl | Automatic 9-spd | Front-Wheel Drive | 21 | 28 | 24 | Regular |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2017 Ram Promaster.
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FAQ
Does the 2017 Ram Promaster have any recalls?
Yes. NHTSA lists 10 vehicle recalls for the 2017 Ram Promaster. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2017 Ram Promaster problems?
Owners have filed 57 complaints with NHTSA. The most-reported areas are electrical (20), engine (19), transmission & drivetrain (14).
What gas mileage does the 2017 Ram Promaster get?
EPA ratings run up to 24 mpg combined (2.4 L, Automatic 9-spd), across 1 engine and transmission combos.
Where can I get a 2017 Ram Promaster repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.